Bug Fixes
The following is a list of bugs that are fixed in the EPP Cloud 5.0 release:
Server
1 Updated device control configuration to ensure that "Vendor ID" and "Product ID" fields correctly accept hexadecimal values.
2 Resolved issue causing delays in the reflection of patch scan reports on the EPS Cloud.
3 Resolved error occurring during the export of the client status page.
4 Corrected export details in the SIEM server to display event descriptions instead of event identifier.
5 Resolved issue in where the virus report graph displayed as blank despite reports being generated.
6 Fixed issue where the client status export report was showing "No records found”.
Client
Windows/Mac/Linux
1 Fixed issue preventing website browsing and the appearance of an exclamation mark on the network icon for Linux systems caused by the qhwebsec service – EPS Cloud.
2 Addressed BSOD issue on Windows 11 machines related to catflt.sys when using IntelliJ software – EPS Cloud 4.0.
3 Corrected Seqrite folder space consumption issue caused by tmp files created by DLP – EPS 7.60
4 Fixed the issue where Application Control Scan would exit without performing the scan
5 Resolved problem with the schedule scan time not displaying correctly on the dashboard portal
6 Fixed the issue with asset details not displaying for recently installed Linux clients – UEM 10.8
7 Corrected the patch installation failure issue on client systems – EPS 8.2
8 Fixed the problem with the "Seqrite Endpoint Security Helper service WSC" being in a stopped state due to the scanopt.dll binary – EPS NG 8.2
9 Resolved the problem of last schedule scan time status not reflecting correctly on the EPS NG console page under the status tab – EPS NG 8.2
10 Corrected issue where tuneup reports were not appearing on the console under the Reports section due to pcuner failing to write files in the configuration – EPS 8.2
11 Fixed problem with DLP blocking Excel, CSV, and PDF attachments in Outlook mail as confidential data, even when the extensions are not enabled
12 Addressed patch download failure on the Patch server with error [INTERNAL FAILURE] – EPS 7.60
13 Fixed issue with Seqrite Encryption service terminating after applying encryption policy – EPS NG 8.2.1
14 Addressed problem with drive encryption failing and generating "system not supported" reports – EPS NG 8.2.1
15 Resolved issue with the last schedule client scan date not updating on the UEM 4.0 dashboard
16 Fixed the issue of clients not appearing under the Clients-> Assets tab – EPS 7.60
17 Solved a problem where internet access would stop functioning when Browsing & Phishing protection was enabled.
18 Fixed an issue preventing users from opening the macOS Client Dashboard on macOS Ventura with ARM64 architecture.
19 The Sonoma Performance Issue when using certain applications on macOS Sonoma has been resolved.
Usage Information
- For Windows 2016, Windows 2019 Server and Windows 2022 Server, uninstall Windows Defender before installing EPP 4.0 client.
- To install EPP 4.0 client on windows 7 and windows 2008 R2, you need to install these windows Patches for SHA2 compatibility:
For Windows 7: KB4474419 and KB4490628.
For Windows 2008 R2: KB4474419 and KB4490628 - To install patches on Windows 7 32-bit client, you must upgrade to Internet Explorer version 11.
- If the administrator initiates tuneup notification for the endpoint and if the endpoint is not logged in, then the tuneup notification will fail.
- Advanced Device Control: If an authorized and encrypted device is formatted, the device will be treated as an unauthorized device. In this case, Administrator will need to add the device again in Device Control and configure the policies accordingly.
- To use Browser Sandbox, turn off the Secure Boot feature of the system from BIOS Configuration.
- By default, Spam Protection is disabled. So, a red exclamation mark appears on the client Dashboard.
- The Antimalware scan report contains an old brand name ‘Endpoint Security’.
- Linux
It is recommended to disable SELinux for RHEL-based distribution stream.
Remote Support tool cannot be executed with ‘sudo’ command. The tool can be executed with super user (su) command.
On selecting migration option for a group with one Linux and another Windows client machines, warning message Linux client migration is not supported is displayed.