Seqrite Endpoint Protection 8.3 (SSR)

EPS 7.2 Migration

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Seqrite recommends customers on Seqrite Endpoint Protection 7.2 to migrate to Seqrite Endpoint Protection 8.3.
These guidelines will help the current Seqrite Endpoint Protection 7.2 customers perform migration from Seqrite Endpoint Protection 7.2 to Seqrite Endpoint Protection 8.3.

Pre-requisites:
Download these binaries from the following locations:

  • migrationexport.exe – This is an export tool which is used to export Groups, Clients, and Policy Data from Seqrite Endpoint Protection 7.2 server.
  • acsvpack.exe – This is a client migration tool which is used to migrate local and roaming clients from Seqrite Endpoint Protection 7.2 to Seqrite Endpoint Protection 8.3.

System Requirements

  • Windows: For System requirements for Seqrite Endpoint Protection clients, See System Requirements.

Note: Seqrite Endpoint Protection Migration 7.2 does not support the clients with Linux, Mac, Windows Vista, Windows XP, Windows 2000 server, and Windows 2008 server.

Important to Know:

  • SSR should not be onboarded to Control Centre.
  • If the OS requirements are not met, the clients, groups, and policies data will not be migrated to Seqrite Endpoint Protection 8.3.
  • The client is installed in the default path. You can modify the client installation path, if required. If you want to change the path, you should change the path before migration.
    To change the client installation path, go to Seqrite Endpoint Protection 8.3 console > Configurations > Client Installation.

Migrating Data

To migrate the clients, groups, and policies data from the Seqrite Endpoint Protection server 7.2 to the Seqrite Endpoint Protection server 8.3, follow these steps:

  1. Extract the migrationexport.zip file that you downloaded.
  2. Execute the export tool (migrationexport.exe) on the Seqrite Endpoint Protection 7.2 server.
  3. After the Export Tool is executed, ‘Do you want to change export location? [y/n]’, question appears. To provide local system path to export data of the clients, groups, and policies, type ‘y’ and type the path.
  4. To export the data to the default path, type ‘n.’

    5. The default export path is < installation directory > Seqrite Endpoint Protection7.2AdminExport .
    After validating the path, the data is exported in the .DAT format at the set path. The Client.dat and Groups.dat files will be zipped automatically to Export.zip by the Export Tool.

  5. SSR should not be onboarded to Control Center.
  6. Go to Seqrite Endpoint Protection 8.3 console> Deployment > Seqrite Endpoint Protection 7.6 Migration page.
  7. SSR should not be onboarded to Control Center before importing data.
  8. Click the Import Data button. The Import Data dialog appears. By default, the Group, Client, and Policy check boxes are selected. Thus, all groups, clients, and policies are imported. If you do not want to import any of it, clear the respective check box.
  9. Click Upload File or Browse to import Export.zip file.
  10. Click Import Data. The data is imported successfully. The success message appears.

    11. Note:
    Maximum no. of groups to be imported: 999
    Maximum no. of policies to be imported: 199


    For Group and Policy Migration, please note

    • If a duplicate group is found on both Seqrite Endpoint Protection 7.2 and Seqrite Endpoint Protection 8.3, it will be skipped. But if the applied policies are different on duplicate groups, the policy applied on Seqrite Endpoint Protection 8.3 remains the same.
      Example: If ‘Group1’ is present on both Seqrite Endpoint Protection 7.2 and Seqrite Endpoint Protection 8.3, after migration, the policy assigned to Group1 on Seqrite Endpoint Protection 8.3 remains the same.
    • If a duplicate name is found in Seqrite Endpoint Protection 7.2 and Seqrite Endpoint Protection 8.3 of the following components while importing, a timestamp will be appended to the imported name.
      • Policy
      • Device name
      • User Defined Dictionary

Migrating Clients

To migrate the local and roaming clients, follow these steps:
Note: Ensure SSR is onboarded to Control Center

  1. On the Seqrite Endpoint Protection 7.6 Migration page, click the Client Migration Tool button. The Client Migration Tool, migrate.zip is downloaded.
  2. Extract the migrate.zip file. A folder named migrate gets created. The migrate folder contains accadef.ini, acsvpack.exe, agntsetp.exe, agsetp64.exe, clagnt.dat, and clagnt.ini files.
  3. Execute acsvpack.exe on the Seqrite Endpoint Protection 7.2 server.
  4. The Client Migration tool prompt appears.

    5. If you select Yes, the endpoints will be migrated group-wise.
    If you select No, all the endpoints will be migrated in one go.

  5. The success message appears. Click Ok.

    6. The Migration Service pack is applied on Seqrite Endpoint Protection 7.2 server successfully.

    Migrating Group-wise endpoints

    To migrate group-wise endpoints, follow these steps.

    1. Log on to the Seqrite Endpoint Protection 7.2 console.
    2. Go to Clients > Manage Groups.
    3. Select the group from which the endpoints need to be migrated. You can migrate a group only once.
      A submenu list appears.
    4. Select Endpoint Migration.
      The confirmation screen appears.
    5. Click Yes.
    6. Restart the endpoint. You will receive two restart prompts during the migration process if you have not rebooted the system post Seqrite Endpoint Protection 7.2 client installation.

    The migration feature is applied to the selected parent group and all child subgroups if available. All the endpoints under the parent group and child group, if available are migrated to Seqrite Endpoint Protection 8.x.

    The clients, groups, and policies data will be migrated successfully.

    Migrated clients will appear online on the Seqrite Endpoint Protection 8.3 console.

Removing Inactive Clients from Seqrite Endpoint Protection 7.2

The migrated clients appear offline/inactive on the Seqrite Endpoint Protection 7.2 Web console.
To remove inactive clients, follow these steps:

  1. Log on to the Seqrite Endpoint Protection 7.2 Web console.
  2. Go to Admin Settings > Clients. The Client Installation page appears.
  3. Under Inactive Client Settings, select the Enable automatic removal of inactive clients check box.
  4. In the Remove a client if inactive for list, select number of days after which Seqrite Endpoint Protection considers a Client is inactive.
  5. To apply the setting, click Apply.

Limitations

  • The Default client on the Seqrite Endpoint Protection server will not be migrated to Seqrite Endpoint Protection 8.3. To migrate Seqrite Endpoint Protection 7.2 default client, first uninstall the Seqrite Endpoint Protection 7.2 server and then install Seqrite Endpoint Protection 8.3 client manually.
  • Seqrite Endpoint Protection Migration 7.2 does not support the clients with Linux and Mac operating systems. To migrate Linux and Mac client, first uninstall the Seqrite Endpoint Protection 7.2 Linux/Mac endpoint and then install Seqrite Endpoint Protection 8.3 Linux/Mac client manually
  • Update Agent upgrade is not supported.
  • Migration of Seqrite Endpoint Protection Users and Reports are not supported.
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