The Status page displays the current status of all the endpoints of the selected group. The status includes the following information of the endpoint.
| Column Name | Description |
|---|---|
| Endpoint Name | Displays the name of the endpoint. |
| IP Address | Displays the IP address of the endpoint. |
| Endpoint Status | Displays whether the endpoint is online or offline. Endpoint status is changed to offline according to set missed heartbeat count to turn endpoint offline. For more details,see Admin Settings. The status Disconnected means infected endpoint is disconnected from the network when a non-repairable virus is found and a suspicious file is found by the DNA scan. |
| Domain Name | Displays the name of the domain to which the selected client logs in. |
| Group Name | Displays the group name to which the selected client belongs. |
| User Name | Displays the user name of endpoint. |
| Policy | Displays the policy applied on the endpoint. |
| Virus DB Date (GMT+5:30) | Displays VDB date along with Update time. |
| Last Connected | Displays the date when the endpoint was last connected. |
| Last Scanned | Displays the date when the endpoint was last scanned. |
| MAC Address | Displays the MAC address of the endpoint. |
| Serial Number | Displays the serial number, a unique identifier associated with and retrieved from each endpoint. The serial number can be used in both search and export functions. |
| Client Version | Displays the installed EPP client version. |
| Operating System | Displays the name of the operating system of the endpoint. |
| AV Status | Displays the anti virus status of the endpoint.
Note: Not applicable for Linux or Mac clients. |
The following options help to customize and search the desired endpoints:
- Search: You can search for endpoints using the following options: Endpoint Name, IP Address, Domain Name, Group Name, User Name, Policy, MAC Address, Client Version, Operating System, Update Status, Last Connected, Endpoint Protection, AV Status, Serial Number.
- Columns: This option allows you to customize the status list by selecting or deselecting the columns according to your preferences.
- Filter by: You can use this option to filter the status list according to the Operating System platforms, Endpoints with DLP, Endpoints without DLP and Clients Need Upgradation, Online Endpoints, and Offline Endpoints. The legend for Assigned DLP License and Assigned Update Agent Role are displayed for the respective endpoints.
You can initiate client actions by selecting the endpoint. The list of client actions is OS specific.
To select all the endpoints from the list, select the check box in the header row.
To select an individual endpoint, select the check box in that row.
Viewing status of selected endpoint
To view status of an endpoint, click the name of the endpoint for which you want to view the status. The Endpoint Status page appears displaying detailed status of the endpoint. For more details, see Endpoint Status.