To upgrade the clients, follow these steps:
-
On the Status page, select the endpoints you want to upgrade.
Ensure that the client environment (OS) and the client version is the same for all the selected endpoints.
-
From the Client Action drop-down values, select Upgrade Clients.
-
Click Submit.
The upgrade process will begin for the selected clients. Once the client version is updated to the latest version. The client here can choose to restart the system or snooze from the prompt popped up.
Once the process is completed, the system will display Reboot Required. -
Restart the endpoint.
After the reboot, the AV Status column will display Success, indicating that the endpoint has been successfully upgraded to the latest version.
Important Information:
- When performing upgrade on the client to get the latest version, reboot is mandatory, as the antivirus (AV) is completely uninstalled. Upon reboot, the new AV will be installed on the system.
This table outlines the upgrade availability for different operating systems based on the version type.
| Upgrade Type | Win | Linux | Mac |
|---|---|---|---|
| Major | Yes | Yes | No |