Upgrade Clients

To upgrade the clients, follow these steps:

1. On the Status page, select the endpoints you want to upgrade.

   Ensure that the client environment (OS) and the client version is the same for all the selected endpoints.

2. From the Client Action drop-down values, select Upgrade Clients.

3. Click Submit.

   The upgrade process will begin for the selected clients. Once the client version is updated to the latest version, the AV Status column will display Reboot Required. A reboot is mandatory to get the AV updated with latest version.

4. Restart the endpoint.

   After the reboot, the AV Status column will display Success, indicating that the endpoint has been successfully upgraded to the latest version.

    

Important Information:

• N-1 (where N represents the current version, e.g., v10.12, and N-1 would be v10.11) clients are considered a minor upgrade. It is highly recommended to reboot the device to update the AV version.
• N-2 (where N represents the current version, e.g., v10.12, and N-2 would be v10.10 and earlier) clients are considered a major upgrade. A reboot is mandatory, as the antivirus (AV) is completely uninstalled. Upon reboot, the new AV will be installed on the system.
• Major and minor upgrades are supported for clients with the latest VDBs.

This table outlines the upgrade availability for different operating systems based on the version type.