Endpoint Status

You can keep a watch on the system information, hardware information, and software installed. You can also view the hardware changes, if any, that are made to the configuration of the systems in your network. You can also keep a tab on the list of the endpoints where the changes have actually been carried out.

This page displays the Endpoint Feature Policy status. If there are multiple policies assigned, you can see them via hovering over the displayed status.

To view the status of an endpoint, click on the endpoint name. The Endpoint Status page will appear, displaying detailed information about the endpoint.

The following details are available for viewing:

  • IP Address
  • Domain/Workgroup
  • OS Platform
  • Group
  • Group Container Policy
  • Group Feature Policy- – Shows NA if there is no policy attached.
  • Endpoint Feature Policy
  • Last Policy Published Time
  • Last Policy Applied Time
  • The System Details tab displays the system information in detail. OS Product key of the Windows OS appears.

    > Note
    
    The OS Product key is available only in the clients with Windows Vista and above operating systems.

    The Hardware and Software details tab will be displayed only after Asset scan. For more information, see Asset Management.

    The Hardware Details tab displays the hardware information in detail.

    The Software details tab displays the details of software installed on the system.

    Note
    
    The MS Office Product key is available only for MS Office 2010 and above.

    The Product key of MS Office is not available in the clients with MAC operating system.

    The license status of MS Office appears in the License column.

    The following table mentions possible License status and their description in the tool-tip for MS Office.

    License status Description
    Unlicensed The product is not licensed.
    Licensed The product is licensed.
    OOBGrace The MS Office license is in the grace period.
    OOTGrace The MS Office license requires reactivation.
    NonGenuineGrace The MS Office license has failed online validation and is in the grace period.
    ExtendedGrace The grace period of the MS Office license is extended.
    Notification The MS Office license is either out of the grace period or failed validation.

    Export

    1. To export status in the CSV format, click CSV button. Export To CSV File dialog appears.
    2. Select one of the following,
      • Export data displayed on Status page only. If you select this option, .csv is downloaded.
      • Export comprehensive data of endpoints listed on Status Page. The data includes System details, Software and Hardware details and System User Details. If you select this option, Comprehensive Asset Reports zip file is downloaded.
    3. Click Export.

    Action Logs

    The Action Logs section is now available on the Endpoint Status page. This section displays a list of actions performed on endpoints, along with the following details:

    • Date/Time
    • Endpoint name
    • Serial number
    • Action type
    • Initiated by
    • Message
    • Action status

    Sort Action Logs

    You can sort the action logs using the available dropdown filters:

    • Initiated by: Enter a username to filter actions initiated by that user.
    • Action type: Enter a keyword (for example, *up** for Update) to filter by action type.

    Available action types include:

    Search Keyword Pattern Action Description
    sc.* Scan
    t.*u Tuneup
    upd.* Update
    en.*n Enumerate Network
    assign.* Assign Custom Policy
    custom.* Assign Custom Policy
    policy.* Assign Custom Policy
    da.* Scan
    rea.* Reapply Policy
    rem.* Remote Uninstall
    remov.* Update Agent Tool / Uninstall Endpoints
    age.* Update Agent Tool
    dl.* Data Loss Prevention (DLP)
    upg.* Upgrade Clients
    ap.* Application Control
    del.* Delete Backup Data
    deb.* Vulnerability Scan
    vul.* Vulnerability Scan
    pt.* Patch Scan
    tem.* Temporary Device Access
    mo.* Move to Group
    sp.* Service Pack
    et.* ETH Scan
    tc.* ETH Scan
    as.* Asset Scan
    st.* Vulnerability Scan
    q.* Quarantine Management
    uni.* Uninstall Selected Endpoint

     

    Action status: Select a status from the dropdown to filter by:

    • Queued
    • Success
    • Failed
    • Skipped
    • Date range: Use the adjacent dropdown to filter actions by time period:

      • Last 7 days
      • Last 15 days
      • Last 30 days
      • Last 60 days
      • Custom range

    Export Action Logs

    To export the action logs, select the Export button in the upper-right corner of the section. You can export the data in .csv or .pdf format.

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