Support_BETA

Print Friendly, PDF & Email

The Support option includes FAQ where you can find answers to the most frequently asked questions, options to submit your queries, send emails about your queries, or call us directly.

Accessing support options

To access the Support options, follow these steps:

  1. Log on to the Seqrite Endpoint Security Web console.
  2. On the top right on the Seqrite Endpoint Security Dashboard, click the Support button.

Support includes the following options:

  • Web Support: Includes Visit FAQ (Frequently Asked Questions) and Visit Forums – where you can submit your queries to get an appropriate answer.
  • Email Support: Includes Submit Ticket that redirects you to our Support webpage. Here you can read some of the most common issues with answers. If you do not find an answer to your issue you submit a ticket.
  • Live Chat Support: Using this option, you can chat with our support executives.
  • Phone Support: Includes phone numbers. You can call our support team and get your issues resolved.
  • Remote Support: This support module helps us easily connect to your computer system remotely and assist you in resolving technical issues.

The Remote Support feature is available in the clients with Microsoft Windows, Mac, and Linux operating systems.

Support by Phone

The contact number for phone support: 1800 212 7377.

To know more phone numbers for support, please visit http://www.seqrite.com/contact_support

Other sources of support

To get other sources of support, please visit:

http://www.seqrite.com/seqrite-support-center

If the Product Key is Lost

Product Key serves as your identity to your Seqrite Endpoint Security product. If you lose the Product Key, please contact Seqrite Technical Support to get the Product Key. A nominal charge is levied for re-issuing the Product Key.

Head Office Contact Details

Quick Heal Technologies Limited

(Formerly known as Quick Heal Technologies Pvt. Ltd.)

Reg. Office: Marvel Edge, Office No.7010 C & D, 7th Floor,

Viman Nagar, Pune 411014, Maharashtra, India.

Official Website: http://www.seqrite.com.

Email: support@seqrite.com

Was this page helpful?