Add a user

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This feature helps you create users for the Seqrite HawkkEye portal. Users can be added through Seqrite HawkkEye as well as the individual Seqrite mSuite or Seqrite EPS products, or from Seqrite HawkkScan or HawkkProtect products and then synchronized.

To add a user, follow these steps:

  1. Log on to the Seqrite HawkkEye portal.
  2. Go to Users. The Users page appears displaying list of users.

  3. Click Add User button.The Add User dialog appears.
  4. Enter First Name, Last name, Email address, Mobile number, Phone number.
    Note: The email address must be a business email address. HawkkEye will not accept generic email address.

  5. Select the Seqrite HawkkEye User role as applicable.
  6. If you select User as HawkkEye User Role, the Enable Two-factor Authentication (2FA) option does not appear in the window.
    For other roles, select the Enable Two Factor Authentication (2FA) check box if required.
  7. Enable Two Factor Authentication (2FA) for this user if required by placing a check mark to select the option.
    Note: Only the Super Admin can Enable/Disable/Reset 2FA for users. For users created by the Super Admin, 2FA will be enabled by default.
  8. Click Add. A success prompt is displayed.
  9. The new user is added to the list.
    Note: Users who have 2FA enabled, will need to install the Google Authenticator app from Play store on their mobile devices after logging in to Seqrite HawkkEye. The user must complete the verification process using the verification code sent by Google on their registered mobile device. After the verification process is completed they will be successfully logged on to the HawkkEye dashboard. For each consecutive login, the user will need to enter the verification code sent on registered mobile device to log on to the HawkkEye dashboard.
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