Update Agent

Update Agent helps you to download and manage the updates for Seqrite Endpoint Protection Cloud. It provides you the flexibility to download the updates on a single machine. All the Seqrite Endpoint Protection Cloud clients fetch the updates from this centralized location. It also provides the facility of automatically updating Seqrite Endpoint Protection Cloud for enhancements or bug fixes.

Note ☛
This Update Agent supports downloading updates for clients from version 10.8 onward, across Windows, Linux, and macOS platforms.

Viewing Update Agent Status
You can view information of all types of updates downloaded by the Update Agent.

To view the update agent status, follow these steps:

1. On the Status page, identify and click the endpoint name with update agent role.
2. The Endpoint Status page appears. You can see the label as Update Agent. Click the Switch to Update Agent button.
3. The Update Agent page appears. The endpoint name and IP address of the endpoint where update agent is installed is displayed.
4. In the Status tab, the status of the update Agent is shown in the tabular format with the following details:

Note
A label ‘Outdated’ is displayed for the product only if the product is not updated since last 72 hours.

5. You can do one of the following:
   ● Update Now – Click this button to send a Notification to the Update Agent to download the updates.
   ● Rollback – Click this button to take the Update Agent back to the previous update state.

Update Agent Settings

To do the update agent setting, follow these steps:

1. On the Status page, identify and click the endpoint name with update agent role.
2. The Endpoint Status page appears. You can see the label as Update Agent. Click the Switch to Update Agent button.
3. The Update Agent page appears. The endpoint name and IP address of the endpoint where update agent is installed is displayed.
4. In the Settings tab, you can see the following list of settings with expand sign and toggle button. Expand and enable settings.
   • Update Settings
   • Proxy Settings
5. To save the changes, click Save.

Update Settings

1. Under Update Type, you can select either of the following update options:
   • Automatic: Select this option to enable automatic update of Seqrite Endpoint Protection Cloud. However, this feature is enabled by default. It is recommended that you do not disable this feature.
   • Custom: If you select this option, configure the following options:
     1. In Frequency, select either the Daily or Weekly option. If you select the Weekly option, select the weekday from the list.
     2. In Start At, set time in hours and minutes.
     3. If you want to repeat the update of the Update Agent, select the Repeat Update check box and set the frequency in hours to repeat the update.
2. Select the update mode from the following options:
   • Download from Internet Center: Helps you download the updates from the default Internet Center.
   • Download from Specified URL: Helps to obtain the updates from a specified endpoint that has the updates downloaded by the connected system.
   1. In the Server text box, type the URL.
   2. In the Port text box, type the port number.

      Note
      The msg32.htm file should be present at the update location in the system with Internet connection. To create the msg32.htm file, rename a text file as msg32.htm file.

   • Pick from specified path: Helps you pick the updates from a specified local folder from your computer without Internet connection. You can specify the path of the local folder from where the updates are to be copied.
     For example, if you have downloaded the updates on other system, you can copy them into a CD/DVD or pen drive and then paste in the local folder. Update Agent will fetch the updates from this local folder path.
   1. Select the Pick from specified Path option.
   2. Type the path to the folder from where the updates need to be copied.
   3. Select the updates available for download from the list.
   4. Under Other Settings, select the Download the endpoint security service pack check box. This feature is enabled by default.
   5. Select the Always take backup before downloading new update check box. Helps you take the backup of the existing updates before new updates are downloaded. These backups are used in case a rollback to previous update is required. This feature is enabled by default.
   6. Select the Restrict download speed (kbps) check box if you want to restrict the download speed. Enter the speed in the text box.
   7. Select the Delete report after check box. This helps you delete the reports as per the time interval selected by you. This feature is enabled by default. The default value of time interval is 10 days.
   8. Verify the path mentioned in Download updates to box. All the Seqrite Endpoint Protection products will take the updates from this centralized location.

Proxy Settings

1. Select Proxy Type from the list.
2. In the Server text box, type the IP address of the proxy server or domain name (Example: proxy.yourcompany.com).
3. In the Port text box, type the port number of the proxy server (Example: 80).
4. Under Authenticate in case of firewall or proxy server section, type your logon credentials in the User Name and Password boxes to authenticate.