Client Installation

Print Friendly, PDF & Email

On this page, you can verify the client installation path and set the automatic uninstallation of other antivirus software.

Client Installation Path

On this page, the client installation path appears. The client will be installed at this path.
You can modify the path if required.

Detect other Antivirus Applications Installed

The checkbox ‘Detect Other Antivirus Applications Installed’ enables detection of other antivirus on the endpoint. By default, this checkbox is selected, and it controls whether the ‘Uninstall Other Antivirus if Present’ option is available.

Important Note
Ensure Detect Other Antivirus Applications Installed is selected if other antivirus software is present to prevent potential conflicts or malfunctions. Uncheck this option only if you are certain no other antivirus applications are installed on the endpoint.

Default Settings:

  • Detect Other Antivirus Applications Installed: Selected by default.
  • Uninstall Other Antivirus if Present: Not Selected by default.

Behavior When the Option is Not Selected

When Detect Other Antivirus Applications Installed is not selected:

  • The Uninstall Other Antivirus if Present checkbox will be greyed out and not selectable.
  • The system will not detect any other antivirus applications.

Windows Defender Detection

  • Desktop Operating Systems (Windows 10, Windows 11): Windows Defender is inactive and will not be detected regardless of whether Detect Other Antivirus Applications Installed is selected or not.
  • Server Operating Systems: Windows Defender remains active and will be detected even if Detect Other Antivirus Applications Installed is not selected. However, it will not be uninstalled.

Note
If Quick Heal products, such as Quick Heal Anti Fraud or Quick Heal Total Security, are installed on the endpoint, the client will not be installed.

Uninstall other Antivirus software

While installing the client, if another antivirus software is already present on your endpoint, client installation does not proceed further until you uninstall the other installed antivirus software to avoid conflicts.
If this option is selected, the client will uninstall other antivirus products after client agent installation. Seqrite client installation will fail if it’s not able to uninstall other antivirus. The failure notifications will be displayed on EPS Web Console Dashboard > Notifications including the name of the other antivirus.
Seqrite installation will not be completed until the other antivirus is uninstalled manually.

Before you begin,

  • Turn off the following settings for other antivirus (AV) present on the endpoints
    • Password protection
    • Self/Tamper protections
  • Turn Off Windows Defender of the server OS. For Windows Server 2019 and Server 2022, you need to uninstall Windows Defender.
  • Before mass deployment, test on one endpoint whether the Seqrite is able to uninstall other antivirus.

Please note,

  • Some antivirus products require a password while uninstallation. User need to provide password if prompted.
  • The other Avs where user interface is displayed while uninstallation.
    • if the user is logged off, the other AV will be uninstalled when the user logged in.
    • Uninstallation is supported for the users logged in with Admin privileges.
  • The other AVs with silent uninstall support, will be uninstalled seamlessly.
  • If the other AV uninstallation is interrupted (Example: password not provided, uninstallation user interface closed by user, etc.), uninstallation will be attempted in the next periodic interval.
  • If the other AVs do not have uninstall support or If Seqrite is not able to uninstall other AV, you need to uninstall the other AV manually.

Set the automatic uninstallation of other antivirus

On this page, you can set the automatic uninstallation of other antivirus software.

  1. To uninstall the currently existing other antivirus from the endpoints automatically, select the Uninstall other Antivirus if present check box.
    By default, the check box is not selected.
    As the option is not selected, if other antivirus is already installed, then the Seqrite client installation will fail.
    On a console, you will receive a notification.
  2. Click Apply.
  3. Download the client packager for EPS client installation.

Note:
If the client agent was already created when Uninstall other Antivirus if present check box is not selected, you will need to create it again by enabling Uninstall other Antivirus if present checkbox and reinstall client agent again with this client packager.

Install endpoints under Windows Server Group

This option is provided to address the unique security needs of server environments. This group provides tailored security policies designed to enhance the security capabilities and manageability for Windows Server systems.

Notes on Endpoint Installation and Group Assignment

  1. Default Packager Installation:
    • Behavior: When a client is installed using the default packager options (Minimal, Windows with AV, without AV), the endpoint will automatically register under the Default Server Group.
  2. Custom Packager Installation:
    • Behavior: If a client is installed using a custom packager with a specified group name then the endpoint will register under that specified custom group rather than the Default Server Group.
  3. If "Install Windows Server Group" Setting is Selected:
    • Behavior: If a client is installed using a custom packager and the specified group is "Default", the endpoint will register under the Default Server Group rather than the "Default" Group during the registration process.
Was this page helpful?

Leave a Comment