Devices

The Devices option is the most significant module of the Seqrite Enterprise Mobility Management (mSuite) console. You can perform the following actions on the devices:

  • Add a new mobile device, assign ownership, and assign owner and group to the device.
  • View and edit the device information.
  • Send an enrollment request and perform the required actions on the device.
  • Apply or edit configurations and apply other security settings on the device.
  • Trace the location of the device and view a list of the applications that were installed on the device.
  • View and manage the apps.
  • View the activity report of the device.
  • Monitor the network data usage and view the calls and SMSs report.

Device status

All the devices added to the Seqrite Enterprise Mobility Management (mSuite) console are recognized by their owners, IMEI, groups, and status.

Different device statuses include:

  • Idle: Device is added to the Seqrite EMM console but the enrollement request has not been sent to the device.
  • Pending: Device is added, however enrollment pending.
  • Approval Pending: Device has requested the server for approval.
  • Enrolled: Device is approved by the server.
  • Disapproved: Server has not granted permission for the device enrollment.
  • Uninstalled devices: Seqrite EMM has been removed from the device.

Advanced Search for Devices

The Advanced Search option allows you to perform searches of your interest. You can see if any devices are policy non-complaint, app non-complaint, or whether any of the devices are pending for approval or have been uninstalled, and so on.

To see the status of the devices, follow these steps:

  1. Log on to Seqrite EMM console and in the left pane, click Devices.
  2. On the Devices list, click Advanced Search.

    The search options for compliance status, device status, and groups appear.

  3. Select one of the following compliance status:

    • Policy Non-Complaint
    • Configuration Non-Complaint
    • App Non-Complaint
    • Launcher Non-Complaint
    • Agent Unauthorized Removal
    • Device Fully Complaint
    • Agent Vulnerability
  4. Select one of the following the device status:

    • Idle
    • Pending
    • Approval Pending
    • Enrolled
    • Disapproved
    • Uninstalled
  5. From the Select Groups list, select a group.
  6. To view the result, click Search.

    • Modify: Help you to modify the search options. When you click the Modify option, the selected search option appears. You can change your search options.
    • Reset: Help to remove the selected search options and make the search again.

Devices List Page

The Devices list page shows all the available devices on Seqrite Enterprise Mobility Management console. On the Devices list page, you can select maximum of 10 columns only. The system does not allow you to select more than 10 columns.

To search any device with respect to any criteria, make sure the criteria-related column is available in the table.

The table below displays the information of the devices as follows:

Note: You can select only eight (8) columns at a time from the Filter column list.

Columns Description
Id Displays the Id of the device.
Workspace Status Shows the status of the Workspace application.
Owner Shows the name of the device owner.
Group Shows the group name assigned to the device.
Enroll Date Shows the device enrollment date and time.
Last Sync Shows the date and time when the device last synced with Seqrite Enterprise Mobility Management console.
Agent Version Shows the version of Seqrite Enterprise Mobility Management
Manufacturer Shows the name of the device manufacturer.
Model Shows the name of the device model.
IMEI Shows the IMEI number of the devices and is beneficial to search the device with IMEI number.
Enroll Type Shows the type of device enrollment such as Knox, Normal, Supervised or ADO.
OS Version Shows the OS version of the device.
Workspace Version Shows the version of Workspace application running on the device.

Taking an action on device

On the devices, you can push several actions from Seqrite EMM.

To take an action, follow these steps:

  1. Log on to Seqrite EMM console and in the left pane, click Devices.
  2. On the Devices list, select a device.

    The Take Action list appears.

  3. Take one of the following actions:

    • Uninstall Device Management: Allows you to send notification for uninstalling Seqrite EMM to a device.
    • Delete: Allows you to delete devices from Seqrite EMM.
    • Export CSV: Allows you to export the details of devices in the CSV format.
    • Send Messages / File(s): Allows you to send messages or files to the devices.
    • Push File on Device: Allows you to push files on any device in your network.
    • Move to group: Allows you to move the selected devices to the selected groups.
    • Workspace actions: Allows you to perform action on Workspace of multiple selected devices. The workspace action includes Sync Workspace, Push Workspace Policy, Push Workspace Profile, Workspace Enrollment Request, Revoke Enrollment Request, Uninstall Workspace, and Push File into Workspace.
    • Device actions: Allows you to perform device actions on the devices. The device actions include Update Virus Signature, Push Anti-Theft Configuration, Push Web Security Configuration, Push Wi-Fi Configuration, Push Schedule Scan Configuration, Push Data Usage Configuration, Location Tracking On, Location Tracking Off, Call/SMS Monitoring ON, Call/SMS Monitoring OFF, Scan, Locate, Sync, and Reboot.
  4. Click Submit.

    After you send an action order to the device, the device owner needs to take the appropriate action.

This chapter includes the following sections:

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