Device enrollment

After installation, you must enroll the device with Seqrite Enterprise Mobility Management portal to avail of all the features and get technical support facility.

You can install the Seqrite Mobility Management application on any mobile device including tablets.

Note: Ensure to register the Seqrite Enterprise Mobility Management application only on the Seqrite EMM enrolled device.

Enrolling a new device

Device Enrollment is the process of enrolling the mobile device with the Seqrite Enterprise Mobility Management (EMM) portal. After the device is enrolled, the administrator may send commands, policies, and configurations on the device.

There are two ways to enroll the device with Seqrite Enterprise Mobility Management portal:

Enrollment via Email/SMS and Enrollment using QR Code.

Note: At the time of enrollment, accept the KNOX/Samsung license agreement.

Enrollment using Email/SMS

To enroll a new device via SMS/ Email, follow these steps:

Go to the Apps list on the device and tap the Seqrite EMM app icon.
The License Agreement screen is displayed.
The Allow to collect app Statistics check box is selected by default. This option helps you to send the analytics data for research purposes to the server. If you do not want to send the analytics data, clear this option.
Tap I Agree.
The Enrollment Details screen is displayed.
After the Admin sends the enrollment request, the device will receive the enrollment details (Company Code and OTP) via Email and SMS. Enter the Company Code, OTP, and Mobile Number.

Note: If you install the Seqrite Enterprise Mobility Management app on the registered mobile device, then the details will be pre-filled.
After the user taps the Enroll button, the Activate Device Administrator screen is displayed.
To activate the Device Administrator, tap Activate. The company code and OTP details will be validated. The device gets enrolled with the help email/SMS.
The device will check the status of the device enrollment and update the GCM ID and completes the enrollment.
After the enrollment is completed, the Seqrite Enterprise Mobility Management app dashboard is displayed.

Note: Sometimes Windows devices may fail to communicate with the Seqrite Enterprise Mobility Management portal if the device date is incorrect.

Enrollment using QR Code

In this process of enrollment, the Admin sends the Enrollment via QR Code command from the Seqrite Enterprise Mobility Management portal. An email is sent to the user with the QR Code and information about company code,

OTP, enrollment URL, Owner Email, Device ID, and the Auto Approval check box. The user will receive a prompt on the device to enroll the device with the help of QR Code.

To enroll a device using QR Code, follow these steps:

On the device, go to the Apps list and tap the Seqrite EMM app icon.
The License Agreement screen is displayed.
The Allow to collect app Statistics check box is selected by default. This option helps you to send the analytics data for research purpose to the server. If you do not want to send the analytics data, clear this option.
Tap I Agree.
The Enrollment Details screen is displayed.
On the Enrollment Details screen tap the arrow next to Enrollment Details and select Enrollment via QR code.
The Scan QR Code option is displayed. You can find the QR code in your registered email address. You can also get other information such as company code, OTP, Enrollment URL, Owner Email, Device id, and the Auto Approval check box.
To scan the QR Code from the device, tap the arrow next to the Scan QR Code option.
The camera app will be opened.
Note: To enroll the device with QR code, your device must have a camera option.
Bring the device in front of the QR code which is present in your email and then scan it.
After the QR code is detected, the Activate Device Administrator screen is displayed.
To activate the Device administrator, tap Activate.
The QR code details will be validated and then the device gets enrolled.

Note: In both the enrollment process (Email/SMS or QR Code), for KNOX devices, the user will be prompted to agree the KNOX agreement.
After the user accepts the agreement, the Device Administrator for Seqrite EMM app will be disabled and the user will not be able to deactivate it again.

Android Enterprise Enrollment using Android Management API (AMA)

Prerequisites

Wi-Fi connection is a must for enrollment.
Devices having Android versions 7 and above can only be enrolled using AMA.
These devices should not be enrolled previously on Seqrite EMM.
You can enroll the device to the Seqrite EMM console through either of Users, Groups, or Devices options.
Once the device is added to the Seqrite EMM console, configure the required policies and app configurations to the device.
Note: The enrollment process may take time depending upon the speed of the network connection.

To prepare the mobile device for AMA enrollment, you need to follow these steps:

Performing a factory reset on your phone

You can either use a new device or you need to perform a factory reset on your device. When you perform a factory reset, all the data on the device is permanently deleted. Ensure that you take a backup of your data.
1. On the device, tap Settings > System > Reset. Please note that the terminology in your device may differ.
1. Tap Reset Phone.
  
  A Welcome screen is displayed after a factory reset of the device.
  
  Next, you need to do Android Enterprise enrollment of your device using a QR Code.

Android Enterprise Enrollment of a device using QR code

The admin or the end user can enroll the device.

If you (admin) are enrolling the device, you can use the QR code displayed on the Seqrite EMM console during enrollment.
If the device user is performing the enrollment, the user can use the QR code that is sent to the email address.

On the Welcome screen, tap 6/7 times below the word Welcome. Devices may show “Welcome”, “Hi” or “Hello” as per the device models.

Based on the device model, scenarios either A or B or C will follow. Follow the steps as applicable.

A: QR Code scanner is displayed	B: QR Code scanner is not displayed	C: QR Code scanner is not displayed (Applicable to some devices only
i. Scan the QR code displayed on the mSuite console. Alternatively, the end user performing the enrollment process can scan the QR code received on the email address specified earlier. ii. Next, choose the appropriate option to connect to the Internet. You are redirected to This device belongs to your organization screen. iii. Tap Next. You are redirected to Let’s set up your work device screen.	i. Tap START on the Welcome screen > Connect to mobile network screen is displayed. ii. Insert SIM card > Connect to Wi-Fi screen. iii. Select the Wi-Fi network from the list. Tap Accept & Continue on the Privacy and software updates screen. iv. On Copy apps and data screen, tap Next. The Google Sign in screen is displayed. v. Enter the email address as afw#setup and tap Next. vi. On This device belongs to your organization screen, tap Next. The QR code scanner is displayed. vii. Scan the QR code displayed on the mSuite console or scan the QR code received on your email address. You are redirected to Let’s set up your work device screen.	i. Connect to the Internet and the *QR code scanner\* is automatically downloaded on the device. ii. Scan the QR code displayed on the mSuite console or scan the QR code received on your email address. iii. You are redirected to Let’s set up your work device screen.

Tap Accept & continue on the Let’s set up your work device screen.

You are redirected to This device isn’t private screen.

Tap Next.

You are redirected to Updating device screen and after that to the Registering device screen.

Note: This process may take some time as apps are updated to the latest version from the factory version.

Next, depending on the password and app configurations policy configured by default, follow the steps as applicable.
- If the default password and app configuration policies are configured, follow these steps:
  
  i. You are redirected to the screens for setting the password and installing the apps. Follow the instructions for setting up the screen lock as required. Tap Install for installing Seqrite EMM app and the recommended apps that are configured through the default app configuration.
  Note: Installation of apps may take time depending upon the network connection.
  
  ii. You are redirected to the Google services screen. Proceed to step 5 and further.
- If the default password and app configuration policies are not configured, you are redirected to the Updates Privacy and Software screen.
On the Google services screen, tap Accept.
You are all set/Your device is ready to go! screen is displayed.
Tap Done. Seqrite Enterprise Mobility Management app is now installed on the device.

3. Setting Device Admin and System permissions

You need to complete the further steps after which the device Enrollment Status is displayed as Enrolled on the Device Details page.

On your device, tap the Seqrite EMM app. You are redirected to the License Agreement screen.
Tap I Agree.
You are redirected to the Device Admin Permission screen.
Tap Proceed.
You are redirected to the Activate device admin app screen.
Tap Activate this device admin app.
You are redirected to the Device Enrollment Screen.
After that, you will be redirected to the Modify system settings screen. Enable the toggle button and tap the Back icon in the upper left corner.
You are redirected to the Display over other apps screen.
Tap the Seqrite Enterprise Mobility Management icon from the list.
Enable the toggle button for Seqrite Enterprise Mobility Management app and tap the Back icon.
Seqrite Enterprise Mobility Management icon now displays Allowed status on the screen. Tap Back.
Repeat steps 6 and 7 for Seqrite Enterprise Mobility Management on Usage Access and Do Not Disturb access screens.
The device is enrolled. You can view the Enrollment Status on the Device Details page on Seqrite EMM console displayed as Enrolled.

Seqrite Enterprise Mobility Management (mSuite)

Device enrollment