User Management

The User Management option helps you to create a user with admin role and assign the privileges according to the requirement. Such users can play their role to carry out various responsibilities. You can change the privileges of a user as per requirement at any point of time. When you assign the rights, the privileges are inherited from pre-defined settings. However, you can change some of the privileges.

By default, there are four admin roles (Administrator types): Super Admin, Admin, Help Desk, and Read Only. You cannot change the privileges of the default admin roles. The Super Administrator is the main administrator or owner of the organization who registers an account with the Seqrite Enterprise Mobility Management (mSuite) console.

Administrator User Profiles

Seqrite Enterprise Mobility Management (mSuite) has options to create users with primary and secondary privileges. These are defined by the roles assigned to the contacts authorized by the administrator. Likewise, the solution allows you to create accounts with roles with fewer privileges than the administrator or super administrator.

Following are the admin roles based on different privileges for Seqrite EMM.

Super Admin

The Super Admin is the main administrator and is created by default when you register a new account with the Seqrite EMM console. For the entire Seqrite EMM console, a single Super Admin is assigned.

The Super Admin has all the privileges for all the modules of the Seqrite EMM console. The Super Admin can set up services such as APNS, Agent upgrade, Agent preference and can customize the reports as per requirement. The Super Admin can create multiple admins with administrator role, so they can help the Super Admin carry out several responsibilities.

Assigning Super Admin role to an Admin

In many instances, the Admin may be responsible to perform all or similar activities of Super Admin. With Seqrite EMM, the Super Admin can assign any Admin, a Super Admin privilege. This functionality helps to allocate and utilize the resources effectively. When an Admin is assigned a Super Admin role, the Admin gets the privilege to make changes to all the Setup Services settings. Thus, such Admin can view the Settings option on Seqrite EMM console and perform all the Super Admin responsibilities.

Admin

The Admin can access those users that are assigned in a particular department and have all the privileges similar to Super Admin. The Admin can create multiple administrators with restricted or complete access to all the privileges in the Seqrite EMM console.

Help Desk

The Help Desk role has all the privileges except the delete privilege for the assigned department only.

Read Only

This admin role type has Read-Only privileges, with restricted visibility of Seqrite EMM console. This admin can export the data and view the privileges but cannot assign any privileges to the user.

Group-wise visibility for Seqrite EMM console

With restricted visibility, the Admin gets the privilege to manage only the assigned group and gets access of the devices, users, app configurations and other entities of that particular group.

When such restricted user with Admin role creates a department, then a group is also created automatically with the same department name. Thus, the devices associated with that group are visible and the respective administrator can manage them. If any configuration is applied on the device, then such configuration is also visible to the Administrator. With restricted console visibility, the Administrator receives only those notifications that are limited to specific group. Only the Super admin can generate the custom reports and other admins can generate and schedule the standard report.

Advanced Search for Admin roles

The Advanced Search option allows you to perform an advanced search for different admin roles. To search admin roles with advanced search option, follow these steps:

1. Log on to the Seqrite EMM console and hover over the setting icon of the logged in user, available in the right upper corner. Click User Management.
2. On the User Management page, click Advanced Search.
3. From the Select Created By list, select the desired creator name and click Search.

   The result gets displayed.

Creating an admin role

To create a new admin role, follow these steps:

1. Log on to the Seqrite EMM console and hover over the setting icon of the logged in user, available in the right upper corner. Click User Management.
2. On the User Management page, click Add available on the right upper corner.

   The Create Admin Role page appears.

3. In the Admin Role Name field, type a role name.
4. In the Inherit from list, select one of the admin role types.
   • Admin
   • Help Desk
   • Read Only

   The Inherit list is a predefined set of privileges. When you select an Inherit list, the default privileges assigned to the admin role type appears. Verify if all the privileges are right for the admin role that you are creating. You may modify some of the default privileges, if required.

5. To save your settings, click Save.

   The new admin role is created.

   You can edit the newly created admin role, change its privileges, and add users to the admin.

Adding a user to the admin role

After you create a new admin role, you can add users to an admin role type. This admin will carry out the responsibilities for all the assigned users. To know about how to add a user to an admin role, see Add a user.

Taking an action on admin roles

Take Action is an option that helps you take an appropriate action on the admin roles.

For admin roles, you can create a copy of the admin role or delete an admin.

Creating a copy of an admin and deleting an admin role

To delete a notification, follow these steps:

1. Log on to the Seqrite EMM console and hover over the setting icon of the logged in user, available in the right upper corner. Click User Management.
2. On the User Management page, select an admin role.

   The Take Action list appears.

3. Select Create Copy to create an admin role with the same privileges or select Delete to remove the admin role.
4. Click Submit.

Editing an admin role

You can edit the Admin Role name, Type, and Privileges. You can view all the privileges assigned to the admin role for the specific department.

To edit the Admin role details, follow these steps:

1. Log on to the Seqrite EMM console and hover over the setting icon of the logged in user, available in the right upper corner. Click User Management.
2. On the User Management page, select an Admin role and click the Edit icon.
3. Click the Edit tab and then click the Edit details tab.
4. Edit the admin role name, admin role type, and turn on/off the privileges as required.

   Note:
   You cannot change the default admin role privileges such as (Super Admin, Admin, Advanced, Standard, and Basic). You can simply view them.

5. Click the Admins tab.

   You can view the added users to the admin role type.