Seqrite Endpoint Protection 8.5

Upgrade Control Settings

Print Friendly, PDF & Email

Upgrade Steps for Windows Clients

Seqrite EPP 8.5 fresh installations will possess the client version 10.14.0.0 by default.
The following process will be applicable for the future upgrades.

Presrequisites

Important Note: Before proceeding with the upgrade, please ensure to follow prerequisite:

  • Client Agent versions v10.14.0.0 and v10.15.x.0 (where x = 0, 1, or 2)
  • For client version 10.14.x.0, the VDB should be present for the eligible clients.
  • AV status – Success

Admins can now define the maximum number of days allowed before a client must reboot post-upgrade.
These settings are integrated into the Admin Console under the Upgrade Control Settings tab.

Navigate to:
Admin Settings → Upgrade Control Settings Tab

Configuration Options

  1. Max Number of Days to Reboot
    Purpose: Allows the admin to define the maximum number of days within which a client must reboot after an upgrade.
    UI Element: Dropdown or selection list.
    Allowed Values:

    1. 0 days – Selecting this option will not send a consent for upgrade.
    2. 1 day
    3. 3 days
    4. 5 days
    5. 7 days

Visibility: This setting is visible and editable from the Admin Console UI.

Follow these steps to upgrade Client v10.9 and v10.12 to v10.13:

  1. Log on to the “Seqrite Endpoint Protection” Cloud web console.

  2. Go to Admin Settings.

  3. Click Upgrade Control >> Upgrade Control Settings.

  4. Select “Max Number of Days to Reboot".

    1. You can select 0-7 days

      • If 0 days is selected, then consent prompt message will not be shown on the endpoints, the client will upgrade with the old major upgrade flow i.e. once upgrade command received on client, the CA and AV will be uninstalled silently and reboot required prompt will be shown to the user. New AV installation will be done once user restarts the system.

      • If 1-7 days is selected, then the consent prompt message will be displayed on the client.

        • Max time to Auto upgrade will be calculated from the time when consent prompt is received on client system. For example: If max time is selected as 1 day, then if Consent prompt is received on 20th April 2026 10:00 AM so max time to reboot the device will be 21 Apr 2026 10:00 AM.

  5. Save the Upgrade Control settings from server.

  6. Go to status Page.

  7. Select the clients which you need to upgrade and send the "Upgrade Clients" or “Group Action” command from client action.

  8. Send Upgrade Notification.

    1. Once the upgrade notification is sent successfully from server then on client system consent prompt will get appeared.

    2. Once consent prompt is received on client system then AV Status on console for that selected clients will be changed to “Upgrade in Progress”.

    3. On Client consent Prompt will be received and it will be shown like below.
      And follows the process given below.

    4. User can select one of the options from the consent Prompt.

    5. If user selected “Upgrade and restart now” option, then upgrade will start immediately and below prompt will get displayed once upgrade is in progress.

    6. Once Upgrade process starts AV Status on console is changed to “Reboot Required”.

    7. After uninstallation of 10.9/10.12 CA+AV the client tries to install new AV so before system restart the text message on the above prompt will get changed like below.

      To ensure user to save the ongoing work.

      • If user selected “Snooze and remind me later in” option, then consent prompt will appear again after selected snooze time.
      • User can snooze it until the max time reaches. Once the max time reaches upgrade will start automatically. Following the same process.
      • Once system reboot is done then AV status on console will be “Success” and client version will be 10.13.0.0.

Audit & Tracking
All changes made to the reboot configuration settings are logged in the Admin Activity Logs and are available for audit and review to ensure compliance and traceability.

Steps to Upgrade Seqrite EPP Linux Client Agent from v10.14.0.0

Steps to Upgrade Seqrite EPP Linux Client Agent from v10.14.0.0

Prerequisites

Important Note: Before proceeding with the upgrade, please ensure to follow prerequisite:
OS – Linux
The VDB should be available.
AV status – Success
Follow these steps to upgrade Client v10.14.0.0
1.Log on to the “Seqrite Endpoint Protection” console.
2.Go to status Page.
3.Select the clients which you need to upgrade and send the "Upgrade Clients" Notification from client action.

  1. Please select Windows Client version
  2. AV status is “Success”
  3. VDB is available.
  4. Send Upgrade Notification.  
  5. Once the notification is received on client system then AV Status on console for that selected clients will be changed to “Upgrade in Progress”.
  6. On console status page, Action Log for Linux client machine will be displayed with ‘Upgrade Client status’.
    a. Queued – Upgrade Client Submitted
    b. Success – Upgrade Client Submitted
    c. Failed – Upgrade Not Available
    5.Upon successful upgrade of the Linux client, the client version displayed on the Console Status page will be updated to 10.14.x.0

The Linux upgrade is not a consent-based upgrade.

Note: If ‘Seqrite Universal Agent’ is installed on system, then after Upgradation of Client Agent v10.9, v10.11/v10.12 to Client Agent v10.13 it will get integrated in ‘Seqrite Universal Agent’.

Enabling Automatic Upgrade and Applying Service Pack

Here you can select the automatic upgrade by selecting one of the available two options-

  1. Enable automatic upgrades of unsupported agent versions
  2. Enable automatic features and minor upgrades

Enable automatic upgrades of unsupported agent versions

The AV Client upgrade is supported from all the versions.
For example, if the current version is 10.14, upgrade support is available for 10.12 and 10.13. Versions below 10.12 are considered ‘unsupported’.

Upgrade Behavior

– The ‘Enable automatic upgrades of unsupported agent versions’ checkbox is disabled by default.
– When enabled:
– An upgrade is triggered from the backend.
– All unsupported clients will upgrade to the latest version.
– The system automatically reboots after the upgrade.

—Note: This action is not available for this EPP version for a temporary timeline.

Enable automatic features and minor upgrades

This setting controls whether the client updates will be applicable.

When enabled:

  • The eligible endpoints for the latest agent will receive the service pack at every set heartbeat.
  • Once received, the client version will get updated.

When disabled:

  • The upgrades will get applied from the client action or group actions in the section, Status> Client action.
Was this page helpful?
Yes No