Overview
This section describes how to download and install Seqrite EPP on supported Windows operating systems.
Prerequisites
Before you begin, make sure you have:
-
EPP product key
-
Supported Windows OS
- Windows 11 Enterprise
- Windows 11 Pro 25H2
- Windows Server 2019
- Windows Server 2022
- Windows Server 2k25
- PowerShell enabled on the server
-
System Feature Checks:
- AXV (virtualization) check: Enabled
- Locale: Must be en (English)
-
Hardware Configurations:
| Endpoint Range | CPU | RAM | Disk |
|---|---|---|---|
| 5 – 100 | ≥ 4 cores @ 2.1 GHz | ≥ 12 GB | ≥ 150 GB |
| 101 – 1000 | ≥ 4 cores @ 2.1 GHz | ≥ 16 GB | ≥ 150 GB |
| 1001 – 3000 | ≥ 8 cores @ 2.1 GHz | ≥ 24 GB | ≥ 250 GB |
| 3001 – 5000 | ≥ 12 cores @ 2.1 GHz | ≥ 32 GB | ≥ 250 GB |
Installation Steps
-
Verify the installer packager. The installer package that you have usually consists of:
- Java 21
- MongoDB 8.2.6
- NATS Server: v2.12.7
- WildFly 36
- Client packages
- Stand-alone tools
- Bundled utilities required for service start-up and configuration
-
Right-click the installer and select Run as administrator.
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The Welcome to Seqrite Endpoint Protection Setup Wizard screen appears. Click the Start button.
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The Seqrite Endpoint Protection Software License Agreement screen appears. Read the Software License Agreement and Privacy Policy.
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Click the Yes, I agree button.
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The Installation folder screen appears. The default installation path is C:\Program Files. If required, you can choose a different path by clicking the Browse button.
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Click Next. The Server Setup screen appears. Select the appropriate server type based on your deployment: Site Server or Control Center. Ensure that your product key or license supports multi-site setup if you choose Control Center.
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Click Next. The Server Configuration screen appears.
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Choose how the server should be identified:
- IP Address, or
- Domain Name
-
Confirm the SSL Port (default: 443).
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Click Test Port to validate connectivity.
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After validation succeeds, click Next. A Proxy Settings screen appears.
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If your organization uses a proxy, select Proxy Settings checkbox.
a. Enter Proxy server IP or hostname and Port.
b. If required, enable authentication and enter credentials.
c. Click Test Connection.
-
Click Next. This completes your installation process.
Once the installation and activation is completed successfully, you can delete mongo-util.jar from C:\Program Files\Seqrite\EndpointProtection\Admin\dist\config\mongodb\mongo-util.jar.
This file is only used during installation and not needed after installation is completed successfully.
Post Installation Verification
After installation completes:
Verify Core Services
- Ensure EPP services are running.
- Verify Windows services required for updates (BITS, Windows Update) are active.
Validate Console Accessibility
- Access the console via your configured IP/FQDN and SSL port.
- Confirm dashboard loads successfully.
Test Endpoint Enrollment
-
Deploy a test client package.
-
Verify:
- Policy retrieval
- Event reporting
- Malware definition updates
Important Troubleshooting Points to Note
- Ensure installer is run with administrator privileges.
- Confirm the OS meets minimum qualification criteria.
- Verify disks, RAM, and CPU meet pre-check requirements.
- Check network connectivity to the selected IP/FQDN.
- Ensure SSL port (default 443) is not blocked by a firewall.
- Re validate port using the Test Port button.
- If proxy is used, verify credentials and bypass SSL inspection if necessary.
- Confirm AXV/virtualization is enabled in BIOS/UEFI.
- Verify system locale = English.
- Check the Event Viewer for installer or service errors.
- Review installation logs in %ProgramData%/Seqrite/Logs.
- Restart server after installation to complete component registration.
- Remove conflicting third-party antivirus products.
- Ensure correct versions of MongoDB, Java 21, WildFly, and NATS are bundled.
- Confirm no group policies restrict installation paths or service.