Seqrite Endpoint Protection 8.5

Backup and Restore

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Disaster Recovery EPP

This section provides step-by-step instructions for disaster recovery of EPP Windows server through the backup and restore process. It ensures that you can maintain your previous setup without data loss. It is recommended to perform backup and restore activities every 15 to 30 days.

Mandatory Parameters Explanation

Each command requires these parameters, in the following order:

  1. Operation Flag
    • –backup for backup
    • –restore for restore
  2. Boolean Operation Value
    • true > Required for both backup and restore
  3. Path Flag
    • –path
  4. Backup/Restore Folder Path (example)
    • C:\Users\Administrator\Desktop

Best Practices

  • Run commands from the folder containing the .jar and .bat files.
  • Ensure the backup location has full read and write permissions.
  • Store backups in multiple locations.
  • Validate system functionality after restoration.

Prerequisites

Before you begin:

  • Ensure that you have at least 10 GB of free disk space before starting the backup. (depending on the size of your backup data)
  • Verify that all 8.5 prerequisites are met before installing the server.
  • Ensure that the following files are placed at: C:\Program Files\Seqrite\EndpointProtection\Admin\eppserveragent
    • eppserveragent.jar
    • agent-command.bat
  • Open Command Prompt in that folder:
    • Navigate to the folder in the File Explorer
    • Click the address bar in File Explorer.
    • Type cmd and press Enter.

Backup Procedure

To back up server data, follow these steps:

  1. Execute the following backup command in Command Prompt:

    2. Location: C:\Program Files\Seqrite\EndpointProtection\Admin\eppserveragent

    Command: epp-serveragent.bat –backup true –path C:\Users\Administrator\Desktop

  2. Verify Backup Completion.
    • Ensure backup files are created in the specified backup folder (C:\Users\Administrator\Desktop). The folder consists of these files:
      • outputFilePath.txt
      • featurepolicies.json
      • exportDump (folder)
      • mongoDump (folder)
    • Ensure the command completes without errors.
    • A message is displayed "Data backup completed

Schedule Backup Procedure

To schedule a backup at a specific time, follow these steps:

  1. Press Win + R to open the Run dialog box.
  2. Type: taskschd.msc and press Enter.
  3. Click Create Basic Task (right side panel) to create a task.
  4. Enter a task name. For example, Weekly Backup.
  5. Click Next.
  6. Select the required trigger frequency, such as Daily/Weekly/Monthly.
  7. Click Next.
  8. Specify the backup schedule time (For example, 2:00 AM)
  9. Click Next.
  10. Select Start a program to choose action.
  11. Click Next.
  12. Configure the following fields:
    • Program/script:
      Browse and select your .bat file. For example, C:\path\to\example.bat
    • Add arguments:
      Specify only the required parameters here. For example,
      –backup true –path C:\your\backup\path
    • Start in:
      Put the folder where your .bat file exists:
      C:\path\to\

      This ensures that the script can locate the required files correctly.

The backup schedule is created successfully.

Installation of New Server

Install EPP 8.5 Server

  • Install EPP 8.5 Server on the same or different machine and perform basic configurations.
  • Ensure all 8.5 installation prerequisites are met before proceeding.

Restore Procedure

To restore the backed up server data, follow these steps:

  1. Copy the Backup folder anywhere you want. (for example, C:\Users\Administrator\Desktop)
  2. Execute the following restore command from this location:
    Location: C:\Program Files\Seqrite\EndpointProtection\Admin\eppserveragent
    Command: epp-serveragent.bat –restore true –path C:\Users\Administrator\Desktop
  3. Verify Restore Process.
    • First activate the server with the same key used for the previous 8.5 server installation.
    • Confirm that the restore process completes successfully and data is correctly loaded
    • Review application behavior after restoration.

    Note: If the backup is restored on a different machine:

    • Reset the AFG flag in the activation database before proceeding with activation.
    • Reconfigure the patch server.

Note: In a multi-site setup,

  • If a Site Server fails and is restored within 15 days, the default Control Center client automatically reconnects to the restored Site Server.
  • Although the backup is restored successfully, logs from the earlier default client are not retained. Only the logs generated after the deployment and restoration are available for access.
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