Print Friendly, PDF & Email

The Devices option is the most significant module of the Seqrite mSuite console. You can perform the following actions on the devices:

  • Add a new mobile device, assign ownership, and assign owner and group to the device.
  • View and edit the device information.
  • Send an enrollment request and perform the required actions on the device.
  • Apply or edit configurations and apply other security settings on the device.
  • Trace the location of the device and view a list of the applications that were installed on the device.
  • View and manage the apps.
  • View the activity report of the device.
  • Monitor the network data usage and view the calls and SMSs report.

Device status

All the devices added to the Seqrite mSuite console are recognized by their owners, IMEI, groups, and status.

Different device statuses include:

  • Approval Pending: Device has requested the server for approval.
  • Idle: Device is added to the Seqrite mSuite console but the enrollement request has not been sent to the device.
  • Disapproved: Server has not granted permission for the device enrollment.
  • Enrolled: Device is approved by the server.
  • Uninstalled devices: Seqrite mSuite has been removed from the device.
  • Disconnected: Administrator has disconnected the device.

Advanced Search for Devices

The Advanced Search option allows you to perform searches of your interest. You can see if any devices are policy non-complaint, app non-complaint, or whether any of the devices are pending for approval or have been uninstalled, and so on.

To see the status of the devices, follow these steps:

  1. Log on to Seqrite mSuite console and in the left pane, click Devices.
  2. On the Devices list, click Advanced Search.

    The search options for compliance status, device status, and groups appear.

  3. Select one of the following compliance status:

    • Policy Non-Complaint
    • Configuration Non-Complaint
    • App Non-Complaint
    • Launcher Non-Complaint
    • Agent Unauthorized Removal
    • Device Fully Complaint
    • Agent Venerable
  4. Select one of the following the device status:

    • Idle
    • Pending
    • Approval Pending
    • Approved
    • Disapproved
    • Uninstalled
  5. From the Select Groups list, select a group.
  6. To view the result, click Search.

    • Modify: Help you to modify the search options. When you click the Modify option, the selected search option appears. You can change your search options.
    • Reset: Help to remove the selected search options and make the search again.

Taking an action on device

On the devices, you can push several actions from mSuite.

To take an action, follow these steps:

  1. Log on to Seqrite mSuite console and in the left pane, click Devices.
  2. On the Devices list, select a device.

    The Take Action list appears.

  3. Take one of the following actions:

    • Enrollment Request: Allows you to send enrollment request for mSuite and Workspace to the devices.
    • Uninstall mSuite: Allows you to send notification for uninstalling mSuite to a device.
    • Delete: Allows you to delete devices from Seqrite mSuite.
    • Export CSV: Allows you to export the details of devices in the CSV format.
    • Send Messages / File(s): Allows you to send messages or files to the devices.
    • Push File on Device: Allows you to push files on any device in your network.
    • Move to group: Allows you to move the selected devices to the selected groups.
    • Workspace action: Allows you to perform action on Workspace of multiple selected devices. The workspace action includes Sync Workspace, Push Workspace Policy, Push Workspace Profile, Workspace Enrollment Request, Revoke Enrollment Request, Uninstall Workspace, and Push File into Workspace.
    • Device actions: Allows you to perform device actions on the devices. The device actions include Update mSuite Virus Signature, Push Ant-Theft Configuration, Push Web Security Configuration, Push Wi-Fi Configuration, Push Schedule Scan Configuration, Push App Configuration, Push Data Usage Configuration, Location Tracking On, Location Tracking Off, Call/SMS Monitoring ON, Call/SMS Monitoring OFF, Scan, Locate, and Sync.
  4. Click Submit.

    After you send an action order to the device, the device owner needs to take the appropriate action.

This chapter includes the following sections:

Was this page helpful?

Leave a Comment