Enrollment Notification

Notifications related to the device enrolment are found under this category. Click the mobile device icon on the upper right-hand side available next to the admin user profile. This notification includes the following enrolment notification types.

Enrollment Notification

Enrollment notifications are related to the status of the device enrollment such as the devices requesting for approval and those devices that have been approved to be enrolled, and so on.

As an administrator, you can approve or disapprove the device enrollment directly from the enrollment notification section. When the device enrollment request is approved by clicking the Approved, the approval command is sent to the device.

Viewing Enrollment Notification

To view the device enrollment alert, follow these steps:

1. Log on to the Seqrite mSuite console and click the mobile icon for enrollment notifications.
2. Click View all Notifications.

   The relevant notification page appears.

3. For Enrollment Notification, select Enrollment Notification from the following notification types:
   • Enrollment Notification
   • Agent Vulnerable Notification
   • Accessibility Permission Revoked
4. Select the period for the notification and click Search.

   All the notifications for the selected search options are displayed.

Approving or disapproving device enrollment request

To approve or disapprove a device enrollment request, follow these steps:

1. Log on to the Seqrite mSuite console and click the mobile icon for enrollment notifications.

   On the enrollment notification page, the requested enrollment notification show the Approve and Disapprove options.

2. To approve the request, click Approved. The approval command is sent to the device.
3. To disapprove the request, click Disapproved.

   When the device enrollment request is disapproved, the Seqrite mSuite Agent will be uninstalled from the device. You can directly disapprove the device enrollment request from the notifications page or send an SMS to disapprove the device enrollment.

   A check box Disapprove device by sending SMS is available on the confirmation screen. If the mobile number of the device is not available, this check box is not available and appears in grey. When the mobile number of the device is available, you can send the device disapproval using the SMS option.

Agent Vulnerable Notification

At the time of installation, the Seqrite mSuite Agent app asks for device accessibility permission. With this permission, the Seqrite mSuite Agent is restricted from getting uninstalled. However, when the device accessibility permission is revoked because of any reasons, the Seqrite mSuite Agent becomes vulnerable to uninstallation. To alert about this to the administrator, an Agent Vulnerable Notification is generated.

Viewing Agent Vulnerable Notification

To view the agent vulnerability notification, follow these steps:

1. Log on to the Seqrite mSuite console and click the mobile icon for enrollment notifications.
2. Click View all Notifications.

   The relevant notification page appears.

3. For Enrollment Notification, select Agent Vulnerable Notification from the following notification types:
   • Enrollment Notification
   • Agent Vulnerable Notification
   • Accessibility Permission Revoked
4. Select the period for the notification and click Search.

   A list of notifications is displayed with device name from where the applied device policy has been removed and the Seqrite mSuite Agent has become vulnerable.

Accessibility Permission Revoked

You get this notification when the accessibility permission for Seqrite mSuite and Launcher app is disabled or disconnected. The web security and app control functionalities would not ensure excepted security.

• To fix this problem, you should contact the device user to enable the accessibility service. If the device shows the accessibility permission is turned ON, the device user needs to turn it OFF and again turn it ON to reflect the change. If this issue persists, ask the device user to restart the device.
• If the problem persists even after restarting the device, then re-enroll the device.
• When the issue is resolved, you can close this notification.

Viewing Accessibility Permission Revoked

To view the accessibility permission revoked from the devices, follow these steps:

1. Log on to the Seqrite mSuite console and click the mobile icon for enrollment notifications.
2. Click View all Notifications.

   The relevant notification page appears.

3. For Enrollment Notification, select Accessibility Permission Revoked from the following Notification Types:
   • Enrollment Notification
   • Agent Vulnerable Notification
   • Accessibility Permission Revoked
4. Select the period for the notification and click Search.

   All the notifications for the selected search options are displayed.

   The notification list is displayed with the device names on which the Accessibility Permission for mSuite and launcher app has been removed.