Workspace Agent

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Workspace is a containerized application on the user’s mobile device that gives them access to the corporate applications, email, access files and services they need to do their job. A Workspace separates work apps and data from personal apps and data. Your organization manages your work apps and data while your personal apps, data, and usage remain private.
To make Seqrite Workspace available on your users’ mobile devices, you (admin) need to setup the Workspace agent on the users mobile devices.
The user cannot copy the data from work profile to personal profile and from personal profile to work profile as per the policy set in Workspace Profile Restrictions. See Workspace Restrictions

Prerequisite: You need to activate the Workspace feature on the mSuite console by navigating to Workspace before you can start using Workspace.

The agent can be installed on the user mobile devices in two ways:

  • You can push the Workspace agent to the mobile device through mSuite console (Enrollment)
  • If the app is not downloaded automatically, the mobile user can download the Workspace app from Seqrite app store.

Workspace Enrollment through mSuite console

There are various ways devices can be enrolled for using Workspace with Seqrite mSuite.

  • Workspace without Device Management

    You can avail of Seqrite Workspace directly without opting for device management.

    To enroll devices, follow one of the steps as required,

    • User > Select User > Take Action > Enrollment Request > Select Workspace without Device Management > Select Enrollment using Email/SMS or using QR Code.
    • Devices > Select Device > Take Action -Enrollment Request >Workspace without Device Management > Select Enrollment using Email/SMS or using QR Code > Submit.
    • Groups > Select a Group > Bulk Enrollment > Enrollment Preference > Workspace without Device management
  • mSuite for Device Management

    A user device enrolled by mSuite for Device Management can avail Workspace, through any of the following steps:

    • Devices > Select Device > Edit > Workspace > Select an action > Workspace Enrollment Request > Submit.
    • Devices > Select Device > Take Action – Workspace Action > Workspace Enrollment Request > Submit.
    • Groups > Select Group > Take Action – Workspace Action > Workspace Enrollment request > Submit.

Activating Workspace app on enrolled device

After enrolling the device through the mSuite console, Workspace app is downloaded on user device.

To activate Workspace, follow these steps:

  1. Tap Workspace app on your device.
    Work Profile is created on your device.

  2. A partition with two different spaces is created on the device. For example, Personal Profile and Work Profile.

  3. Navigate to Work Profile and tap Work Profile.

  4. Tap Workspace app that is created inside the Work Profile.

    A prompt appears asking you to uninstall the Workspace app in the Personal Profile.

  5. Set the password for Workspace app and Work Profile app.

  6. Note: Admin needs to apply necessary password policies before the user can set the password. For more details, see
    Password Policy.

Workspace Applications

After the Workspace is activated through the mSuite console, admin can setup the applications that will be available on Workspace app on device.

The following applications are available in Workspace:

1. Email

Admin can setup one of the email clients from the following:

  • Outlook
  • G Suite
  • IMAP
  • POP

Admin can set the Email policy for the users’ device. For more details, see Email Policy.

The User can access the inbox, search, delete, edit and send emails.

Email search option is now available for iOS clients (Outlook & Gmail).

2. Browser

Admin can set the Browser policy to users’ device and set the default home page. Users can use the browsers as per the policies passed by the admin. For more details, see Browser Policy. The following actions are available:

  • Download and upload files
  • Access websites
  • Filter by Websites

3. Vault

Vault is like a protective folder for user’s data. However, the admin can wipe data in the users vault through a policy. For more details, see Vault Policy.

Users can store the following file types in the vault:

  • Documents
  • Applications
  • Images
  • Audio
  • Video
  • Broadcast (Bulk message Files)
  • Others (All other file formats)

4. Camera

Admin can enable or disable the device camera through a policy. Camera data is securely stored in the vault.

5. Notes
The Notes app helps you keep track of jottings, points and ideas.

6. Text Editor

Create, edit, and store text files as required.

7. Contacts

Device users can access official emails in-sync with well-integrated calendar and contacts. User contacts saved in Outlook or Gmail are saved here.
Note: Calls may not be allowed to the saved contacts as per the policy set by Admin. For more details, see Contacts Policy.

8. Calendar

The user can use the calendar to view and attend meetings in Outlook or Gmail. Admin can set the calendar policies as required. For more details, see Calendar Policy.

9. Settings

The user can view the app version and code. User can setup the password, profile settings, and give feedback and avail the help options.

10. Work Profile App

Apps setup by admin are seen under Recommended Apps. The Work Profile is subject to settings by admin for app management and browser use and other restrictions as applied. For more details, see [Profiles

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