Adding App Configuration and Activating Launcher

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The Add button on the upper-right side of the App Configuration page lets you create a new app configuration. With the help of this app configuration, you can block access to newly installed apps, block apps based on their categories, recommend an app or restrict an app from uninstalling. You can also block an app fully as per your requirement. Also, you can configure Launcher to restrict and limit the usage of the apps on the user’s device.

App configuration provides many useful features to manage the apps as follows:

App Categories

Seqrite mSuite provides App Categories section to help block different categories to which the applications belong. The app category blocking is applicable only to the Android devices. You can select either a single or multiple or all the app categories.

Whitelisted Apps

With this option, you can white list the apps. The white listed apps are accessible, even if their category is blocked. You can also add particular versions of the app to the white list. Only the selected, white listed versions of the application will be accessible to the user and other versions would be blocked. You can remove single or multiple versions of the app from the whitelist.

Blacklisted Apps

The Blacklisted Apps feature applies restriction on apps in the following ways:

Apps to Remove

If you want the user to uninstall all the versions of the app, then select the entire package to uninstall all the versions. You can also add the particular version of the app to the uninstall apps list. The selected single or multiple app versions will be blocked and the other app versions will be accessible. This functionality is only applicable to the Android devices.

Apps to Block

The Apps to Block option helps you to add the particular version of the app to the block list. The selected single or multiple app versions will be blocked and the other app versions will be accessible. If you want the user to block all the versions of the app, then select the entire application. You can fully block the apps of Android mobile devices.

  • The Apps to remove and Apps to block lists are not visible to the ADO and KNOX supported devices.

Published Apps

Published Apps functionality helps the user to add the apps to the Published Apps list and view the list. You can select the entire app or a specific version of the app and add to the recommended list. The selected app version will be recommended and the other app versions will be blocked. If you want the user to access all the versions of the app, then select the entire app and add to the recommended list. If the Restrict new app installation on ADO & Knox Enabled Devices check box is selected in the app configuration settings, then you will receive a prompt to clear the check box and then recommend the apps.

Note:
The device user will not be able to uninstall, force stop, and clear cache for the Published Apps on the KNOX devices.

The mSuite Admin can remotely install the apps on any Supervised iOS devices.

The mSuite Admin can remotely uninstall only those apps, which were installed from mSuite console on any Supervised iOS devices.

System Kiosk Mode

System Kiosk Mode is applicable to the ADO enabled Android devices or Supervised iOS devices, where Seqrite mSuite Agent is the device owner and also to the Samsung KNOX supported devices. At times if both Kiosk Modes (System Kiosk Mode and Launcher Kiosk Mode) are enabled, then System Kiosk Mode will have the priority. Thus, System Kiosk Mode setting will be applied on the device. But for Non-ADO devices, Launcher Kiosk Mode will be applied.

In System Kiosk Mode, you can add only one app to the ADO-supported devices or Supervised iOS devices. The user can access only the app added in the System Kiosk Mode. The app will be auto launched whenever the System Kiosk Mode is applied on the device or user restarts the device or if the user locks and unlocks the device. In case, if the Restrict new app installation on ADO & Knox Enabled Devices check box is selected in the app configuration, then you must first clear the check box and add an app to System Kiosk Mode.

To enable System Kiosk mode on iOS device, make sure the added app is already installed on the iOS device. If the app is not installed on the device, the device will be blocked.

Launcher

Seqrite Launcher gives the experience of customized style and function of your mobile device. The Launcher tab helps you to activate the Seqrite Launcher.

Launcher Setting

In this section, you can configure Seqrite Launcher, Whitelisted Apps & Settings, and Custom Device Settings on Launcher.

Seqrite Launcher

After the Launcher is activated on the device, the user must enable the Accessibility Service on the device. If the Accessibility Service is not enabled on the user device, the device will be blocked. To enable the accessibility service on the device, the user must select Enable Service. If the accessibility service of the device is disabled, then the Launcher may not work properly on the device. After activating Launcher, only the active apps will be visible on Seqrite Launcher and other apps will not be accessible.

If any app configuration with the Launcher is activated on the device, then the Launcher configurations will have the highest preference and all the other app configurations will be overridden. In case, you have deactivated the Launcher, then the App Configurations will be activated on the device by overriding the Launcher configurations.

At times, if the Restrict new app installation on ADO & Knox Enabled Devices check box is selected, you will receive a prompt to clear the check box and then recommend an app for Launcher setting.

Also, you can configure the exit launcher duration from the Launcher section.

Whitelisted Apps & Settings

Settings Description
Block Device Notification Blocks all the notifications on the launcher screen. After blocking, the user will not be able to access the notification area on the device.
Allow Call & SMS Allows call and text messaging apps on the device when the launcher is activated. If you do not want call and text messaging apps to be visible on the device, clear this option.
Set Password Helps you to set the password on the device. If this setting is enabled, the device user can set or change the password on the device.
Location Service (GPS) Allows the user to turn on the location, network, Wi-Fi services to get the device location on the launcher screen.
Disable App Request Helps you to disable the app request option on the user request. If this setting is enabled, then the device user cannot send the request for the app.
Allow Device Hard Keys Allows the user to use the hard keys of the device. If these settings are enabled, you can access the device power, volume, and menu keys. The menu key will be disabled to block the recent applications list. If the user is on the launcher screen, then the user can access volume and power keys. The user can change the volume of the device using hard volume keys, but you can revert the change to the volume that has been set and the user will be notified with a message that the change of the volume is blocked.
Device Settings App Allows the user to access the system settings on the device. If this setting is enabled, the user can access the device system settings.
Allow Camera App Allows the user to use the camera on the device. If this setting is enabled, the user can use the camera app on the launcher screen.

Custom Device Settings on Launcher

The Device Settings help to manage and control the following aspect of the device such as brightness, volume, Wi-Fi, data network, auto rotate, Bluetooth, Airplane mode, and sound.

Active Apps

If the apps added to the Active Apps list are installed on the user’s device then only these apps will be visible and accessible on the launcher. In case, the added apps are not installed on the device then the apps will be added to the recommended list on the user’s device and the user must install the published apps on the device.

The Active Apps section includes Normal mode and Kiosk mode.

  • Normal Mode: In this mode, you can add apps to the Active apps list. This list includes the apps that you want the user to access on the device when the launcher is activated.
  • Custom Kiosk Mode: In this mode, you can add only one app to the active apps list of Kiosk mode. The user can access only the app added in the kiosk mode. The app will be auto launched when the kiosk mode is applied on the device, user restarts the device, or if the user locks and unlocks the device.

Note: Whenever the Launcher Kiosk Mode settings are applied and System Kiosk Mode settings are also active, then System Kiosk Mode settings will be applied on the ADO supported devices.

Also, make sure the Restrict new app installation on ADO & Knox Enabled Devices check box is not selected in app configuration.

The Launcher functionality is applicable only to the Android devices.

Branding

The Branding option is helpful in changing the company name, company logo, and wallpaper on Launcher. These Launcher Setting override all the custom settings at company level (Admin settings).

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