On Demand Reports – Product Documentation

On Demand report help you to get the detailed reports on Infection Status, Network Data Usage, and App Non-Compliance. You can also get reports of particular date range and export these reports in CSV and PDF formats.

Note:

You must filter the options to view the reports.
The Export button appears only when a report is selected.

The following types of on demand reports are available on Seqrite mSuite:

Infection Status

The infection status report displays the detailed information related to the threats and infected devices. Infection Status displays two types of reports based on your search.

Infection status report for device
Infection status report for threats detected

Viewing infection status report for devices

The infection status report for devices include the list of devices that were infected. You can also search for the devices that are infected in a particular date range, view the name of the device, type of threat detected, number of threats detected, and details of the threats detected.

To view the infection status reports related to the devices, follow these steps:

Log on to the Seqrite mSuite console and in the left pane, click Reports > On Demand Reports. The Reports page is displayed. Select appropriate filter criteria to view the reports.
In Report Type list, select Infection Status.
In Select Type list, select Device and then select the Date Range and click Search. The list of infected devices, which are infected in the selected date range, is displayed. The device report shows the following details; Device name, Threat Type, Threats detected, and View Details.

Note: If any particular date is not selected, a list of all the infected devices is displayed.
To get more information about a particular device and the threats detected, click View Details.
The Threats Detected dialog box is displayed. You can view the following details; Threat Name, Threat Type, and Date.
To go back to the Reports page, click Close.

Viewing infection status report for threats detected

The infection status report for threats detected includes the list of threats detected on the device. You can also view the details of the threats detected in a particular date range. You can view the following information; Threat name, Threat Type, Device Count, and View Details.

To view the status reports for the threats detected, follow these steps:

Log on to the Seqrite mSuite console and in the left pane, click Reports > On Demand Reports. The Reports page is displayed. Select appropriate filter criteria to view the reports.
In Report Type list, select Infection Status.
In Select Type list, select Threat Name and Date Range, and then click Search.
The list of detected threats for the selected date range, is displayed. The threat report shows details about Threat Name, Threat Type, Device Count, and View Details.

Note: If any particular date is not selected, a list of all the threats that were detected is displayed.
To know more about a particular threat and the infected devices, click View Details.
The Device Count dialog box is displayed. You can view the following details; Device Name, Threat Type, and Date.
To go back to the Reports page, click Close.

Network Data Usage

The network data usage report includes the usage of network data by the devices and apps. You can search the On Demand Reports of network usage by the apps and devices for a selected date range. The report displays the detailed information of the network data usage of devices and apps with respect to Mobile Data, Wi-Fi, and in Roaming status. Network Data Usage displays two types of reports based on your search:

Network data usage by devices
Network data usage by apps

You can export these reports in CSV and PDF formats.

Viewing network data usage by devices

This search gives the report for the devices that utilized the network data in a particular date range within the Seqrite mSuite network. You can also view the report of data usage with respect to Mobile, Wi-Fi, and in Roaming status.

To view the network usage report for the device within the Seqrite mSuite network, follow these steps:

Log on to the Seqrite mSuite console and in the left pane, click Reports > On Demand Reports. The Reports page is displayed. Select appropriate filter criteria to view the reports.
In Report Type list, select Network Data Usage.
In Select Type list, select Device. Select the Date Range and then click Search.
The list of devices that utilized network data for the selected date range, is displayed. The report shows details about Id, Device Name, Mobile Data (in MB), Wi-Fi Data (in MB), and roaming.
Note: If any particular date range is not selected, usage for all the devices is displayed.
To go back to the Reports page, click Close.

Viewing network data usage by apps

This search gives the report for the apps that utilized the network data in a particular date range within the Seqrite mSuite network. You can also view the report of data usage by the individual app with respect to Mobile, Wi-Fi, and Roaming.

To view the network usage report for an app, follow these steps:

Log on to the Seqrite mSuite console and in the left pane, click Reports > On Demand Reports. The Reports page is displayed. Select appropriate filter criteria to view reports.
In Report Type list, select Network Data Usage.
In Select Type list, select Apps and then select the Date Range and click Search.
The list of the apps that utilized the network data in the selected date range is displayed. The report includes the app icon and shows details about the App Name, Mobile Data (in MB), Wi-Fi Data (in MB), and Roaming.

Note: If any particular date range is not selected, then the usage for all the apps is displayed.
To go back to the Reports page, click Close.

App Non-Compliance Report

The On Demand Reports of app non-compliance display the detailed information about non-compliant apps. The report is generated as per the status of the app such as Installation pending, Upgradation pending, Downgrade pending, and Uninstallation pending. You can export these reports in CSV and PDF formats.

If you have recommended the app to install on the user device and the installation is pending, then the app will go into non-compliance mode and a report is generated.
If you have asked the user to uninstall a particular app on the user’s device and the uninstallation is pending, then the app will go into app non-compliance mode and a report is generated.
If an update of the Seqrite mSuite app is available and the users have not upgraded the app, then the app will go into non-compliance mode and a report is generated. If you recommend the higher or lower version of the app which is already installed on the device, and the user has not upgraded or downgraded the app, then that app will go in app non-compliance mode.

Viewing app non-compliance reports for devices

To view app non-compliance reports for devices, follow these steps:

Log on to the Seqrite mSuite console and in the left pane, click Reports > On Demand Reports. The Reports page is displayed. Select appropriate filter criteria to view the reports.
In Report Type list, select App Non-Compliance Report.
Select the app name, app version, and then click Search.

The non-compliance report of the app is displayed. The report shows the following details; Device id, Device Name, Device Group, Device Owner, App Version, and App Non-Compliance Reason.

Note: If any particular application is in compliance mode, then no report will be generated.

Workspace Web Violation Report

With this report, you get a complete information about the websites that were accessed through Workspace even if they were blacklisted in the Workspace profile. The report gives information about the device and device owner who accessed the blacklisted website, URL of the website, number of times the URL accessed, and the violation date.

Viewing Workspace Web violation report for devices

Log on to the Seqrite mSuite console and in the left pane, click Reports > On Demand Reports. The Reports page is displayed. Select appropriate filter criteria to view the reports.
In Report Type list, select Workspace Web Violation Report.
Select the number of days or the date range and click Search. The violation report is displayed with information such as; device name, device owner, URLs violated, no. of attempts, and the date of violation.

Schedule On Demand Report

After generating On Demand reports you can schedule such reports to be generated at the fixed date and time. You can schedule to generate the report on daily basis or weekly or monthly.

Scheduling on-demand report

To schedule report generation, follow these steps:

Log on to the Seqrite mSuite console and in the left pane, click Reports > On Demand Reports.
Select the parameters and click Search. Report is generated.
Click Schedule Report. In the Schedule Report dialog box make the following changes:
- Enter report name.
- In Report Sending Frequency section, select Daily, Weekly or Monthly. As per your selection, you can select the days of the week or day of the month.
- Report sending period cannot exceed 90 days for daily and weekly cycle.
- Report sending period cannot exceed 180 days for monthly cycle.
- From the calendar, select the appropriate Report Sending Period.
- In Email Recipient text field add the comma-separated email IDs of the admin to receive the generated report in the form of attachment.
Click Confirm. The on-demand report is scheduled for the given time and frequency.

Exporting On Demand Report

All the available On Demand Reports can be exported in PDF or CSV format.

On the On Demand Reports list page, select the required search criteria and click Export.

Seqrite mSuite with Seqrite HawkkEye