The user onboarding process for Seqrite DRPS is formally initiated upon receipt of a valid Purchase Order (PO) from the client. This PO serves as the contractual agreement to activate Seqrite DRPS services in accordance with the selected subscription plan and any associated add-ons.
- PO Validation: The received Purchase Order is carefully verified against the approved proposal and contractual terms to ensure alignment and accuracy.
- Acknowledgment: An official confirmation email is promptly sent to the client, clearly outlining the next steps, critical timelines, and expectations during the onboarding journey.
- Plan Allocation: The client’s subscribed plan whether Essential, Professional, Enterprise, and any additional service packs or credits are confirmed and prepared for activation.
- License Preparation: License entitlements are provisioned according to the number of covered assets, premium features, and monitoring modules specified in the client’s plan.
- Internal Kick-off: A coordinated alignment of Seqrite DRPSTM delivery resources is performed, involving the Customer Success Manager (CSM), Threat Analyst, and where applicable, the War Team and Legal Team representatives to ensure seamless execution.