Site Server

Print Friendly, PDF & Email

A Site Server can be installed at different locations. It manages local clients, and it reports important statistics to the Control Center Server.

SSR Installation Steps

Once the installer verifies the Control Center server details, the installation process for the site server can begin. The first site server can be installed before installing the Control Center, however, you need Control Center verification for the second SSR onwards.

To install Site Server, click here.

Site Server Onboarding from the SSR Console

As soon as you log in to the SSR console, an EPP console tour window appears. If you start the tour, at the end of it, a pop up appears asking you to onboard the SSR to Control Center.

Even if you skip the tour, the same pop up appears asking you to onboard the SSR to Control Center.

· Click the Send Onboarding Request button to go to the Configuration/Onboard to Control Center page.

· Click the Don’t remind me again button to close the dialog box and stop these alerts from appearing.

· Click the Remind me later button to close the dialog box. It appears again on your next login.

· Click the cancel icon (X) to close the dialog box. It appears again on your next login.

 

Onboarding Steps after Configuring SSR

Follow these steps to onboard the site server from the site server console.

1. On the SSR console, go to Configurations > Onboarding to Control Center.

2. Enter the Control Center Host Name/IP Address of the Control Center server to which this site server needs to be connected.

3. Enter the Control Center Port number.

4. Click Send Onboarding Request to continue.

The request goes to the Control Center server. An alert is displayed on the Control Center dashboard requesting to approve the onboarding request[ . Wait for the approval. Once approved, then the SSR details are reflected in the site server list on the Control Center console and on the Configurations > Onboarding to Control Center page of the SSR.

While the request is sent from the SSR, it shows Pending for Approval with the following details on the Onboarding to Control Center page of the SSR console.

Pending onboarding with Control Center:

· Control Center IP

· Port Number

· Request sent on date and time

Once approved, it shows Successful Onboarding message with these details:

· Control Center IP

· Port Number

· Onboarded on Date and Time

Last Connected Date and Time


Onboarding Site Server Request on Control Center

On the Control Center console, in the Site Server you can view all the onboarded Site Servers.

The user can Toggle Show only pending onboarding , to view the list of site servers that are waiting to be onboarded.

Once the Site Server admin sends an onboarding request to control center. The site server gets listed on the Control Center console for approval.

Note the following

  • Approved Site servers are marked in green color and pending site servers are marked in red color.
  • You can search for a site server by entering the site server name on the Search by text box.
  • You can sort the names once the searched site server name list appears.
  • Feature Description
    Site Server Name Displays the name of the site server that is onboarded/waiting/failed to be onboarded.
    IP Address/Domain Name Displays the IP Address/Domain Name of the site server that is onboarded/waiting to be onboarded.
    EPP Licenses Displays the number of EPP licenses assigned to the site server.
    Add On Licenses Displays the name and number of the add on licenses assigned to the site server. For example, DLP, File Sandbox, and so on.

    Policy Displays the name of the policy that is assigned to the site server, or the status as follows:
  • Pending: This status is displayed if
    • Control Center sends a policy to SSR and the SSR is yet to accept.
    • Control Center modifies a policy which is applied on the SSR and the SSR is yet to accept.
  • Policy Name: The name of the policy is displayed once the SSR accepts the policy request.
  • Requested By Displays the username of the user who requested to onboard the site server.

    Agent Versions Displays the date and the time when the site server onboarding request was sent.

    Onboarded On Displays the date and the time when the site server was onboarded.

    Last Connected Displays the date and the time when the site server was onboarded.

    Applicable to the already onboarded servers
  • Click the pencil icon to make changes in the server, license, or policy details. Refer the Onboarding Steps section for details.
  • Click the trash icon to remove the site server from the list.
    • The server would be offboarded from the Control Center. Provided only one default client is installed under that SSR.
    • If more than one license is already used, an error message is displayed as Please free already used licenses, then try again.
    • As soon as the delete command is received, the SSR is deactivated, and the entry for the deleted site server gets removed from the Site Server list page on the Control Center console.
    • Activity log in case of Delete Activity on Control Center is logged in the activity log. Also, a failed deletion is logged too.
    • Delete notification to SSR Admin is send on an Email (when SMTP not configured)
    • If SSR is offline when the delete command is sent, deletion takes place once the device is online.
    • Click the arrow icon to go to the site server console. You are logged in as a super admin on the site server console.
    Applicable to the onboarding pending servers)
  • Click the tick icon to approve the onboard request.
  • Click the cross icon to reject the onboard request.
  • While onboarding the SSR, single or multiple container policies can be sent to SSR. The policy selected from the drop-down menu is assigned to the default group within the SSR. Whereas, the container policies selected from the list are transferred to the SSR without specific group assignment.

    On the Site Server > edit > Assign Policy screen, you can select the desired policy/policies to send to the SSR.
    Policies that have been sent are stored at the Site Server (SSR) end in a read-only format. They are identified as enforced policies, denoted by an information icon.
    If a policy with an existing name already exists and was previously enforced or sent, it will be overwritten. If this policy is applied to the default group, it should be reapplied.
    If the policy is created on the Control Center with the same name as the SSR, then the SSR policy will be renamed and appended with the timestamp and enforced name remains on the SSR.

    Was this page helpful?