Endpoint Status

You can keep a watch on the system information, hardware information, and software installed. You can also view the hardware changes, if any, that are made to the configuration of the systems in your network. You can also keep a tab on the list of the endpoints where the changes have been carried out.

To view status of an endpoint, click name of the endpoint for which you want to view the status. The Endpoint Status page appears displaying detailed status of the endpoint.

The System Details tab displays the system information in detail. OS Product key of the Windows OS appears.

Note: The OS Product key is available only in the clients with Windows Vista and above operating systems.

The Hardware and Software details tab will be displayed only after Asset scan. For more information, see Asset Management section from Configurations..

The Hardware Details tab displays the hardware information in detail.

The Software details tab displays the details of software installed on the system.

Note: The MS Office Product key is available only for MS Office 2010 and above.

The Product key of MS Office is not available in the clients with MAC operating system.

The license status of MS Office appears in the License column.

The following table mentions possible License status and their description in the tool-tip for MS Office.

Export

1. To export status in the CSV format, click CSV button. Export To CSV File dialog appears.
2. Select one of the following,
   • Export data displayed on Status page only. If you select this option, .csv is downloaded.
   • Export comprehensive data of endpoints listed on Status Page. The data includes System details, Software and Hardware details and System User Details. If you select this option, Comprehensive Asset Reports zip file is downloaded.
3. Click Export.

Remote Shell

The Remote Shell feature enables you to remotely access the command-line interface of a managed endpoint directly from the Seqrite Endpoint Protection console. It allows you to execute commands on the selected endpoint for troubleshooting, diagnostics, and administrative tasks without requiring physical access to the device.

This feature is license-based and is available only if it is included in your product license. Access to the Remote Shell feature is restricted to users with Administrator or Super Administrator privileges.

Prerequisites

Before using the Remote Shell feature, ensure the following:

• The Remote Shell feature is included in your product license.
• You are logged in as an Administrator or Super Administrator.
• The endpoint is online and communicating with the EPP server. (works only on Windows)
• Ensure that port 8448 is open and accessible for establishing the Remote Shell session.
• Configure the commands that administrators are permitted to execute from Configurations > Remote Shell. Only the commands added to the exception list can be executed during a Remote Shell session. All other commands are blocked.

Configuring Allowed Commands

Before initiating a Remote Shell session, add the commands that users are authorized to execute.

To configure the allowed commands:

1. Go to Configurations > Remote Shell.

2. Click Add Exception.

3. Specify the following details:

   • Command – Enter the command to allow.
   • Operating System – Select the operating system for which the command is applicable.

4. Click Save.

The configured commands are displayed in the Remote Shell exception list. You can search for or delete configured commands as required.

Note:

• Only the commands listed on the Remote Shell configuration page are permitted during a Remote Shell session. Any command that is not included in the exception list is blocked.
• The maximum allowed length of a command is 260 characters.

Starting a Remote Shell Session

To start a Remote Shell session:

1. Log on to the Seqrite Endpoint Protection console.
2. Go to Status > Endpoint Status.
3. Select the required endpoint.
4. Click Remote Shell.
5. The Remote Shell terminal opens.
6. Enter one of the configured commands and press Enter.
7. The command output is displayed in the terminal window.
8. Click Terminate Session to end the session.

Note: The session timeout is set to 5 minutes by default. You can configure the session timeout as required from Admin > General Settings.