Manage Partners

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Under Manage Partners, you can create partners of MSP and Partner levels. Administrative level users can edit and disable their subordinate partners.

When you log on to SEQRITE MSSP, the Partners list appears. The Partners list is based on the privilege you have as a partner type. You can view the tree structure of all the partners under you. You can also view total number of MSPs, partners, partners’ customers, and partners’ endpoints.
This chapter includes the following sections.

  • Adding a partner
  • Viewing the partner details
  • Resending activation link

Adding a partner

To add a partner, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Under the Manage list, click the Partners menu.
    The Partners list appears, if you have added any.
  3. Click the Add Partner button.
  4. From the Partner Type drop-down list, select the partner type and then click Next.
  5. On the Company Details tab, provide the Name and Address of the company, and select your Country, State, City, and Zip Code in the relevant fields. You may also add a logo of the relevant company. Click Next.
  6. On the Point of Contact Details tab, provide the Full Name, Email Address, Mobile Number, and Phone Number of the contact person. Select Enable Two-factor Authentication (2FA) if you want to add an extra layer of security. Click Next.
    The Point of Contact will be responsible for providing support for all related issues.
    A summary is displayed on the Confirmation dialog box.
  7. Verify the information that you entered and then click Confirm to submit the information.
    If you need to change the information, you may click Previous to go to the previous page or click the relevant tab to make any change.

Viewing the partner details

To view a partner information, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Under the Manage list, click the Partners menu.
    The Partners list appears.
  3. To view partners under a partner, click the arrow (>).
  4. To view the details of a partner, click a partner under the Partners list.
    The partner details page appears.
    You can edit the partners that are directly under you and not indirect partners.
  5. On the Partners list, you can do the following things based on your role.
    • Edit the partner information
      • To edit the partner information, click the Edit icon for the partner that you want to edit under the Actions column.
    • Resend Activation Link
      • To resend an activation link to the partners, select a partner. An action list titled Please Select is added. From the Please Select action list, select Resend Activation Link and then click Submit.
        You may send reactivation link to multiple number of partners in one attempt.
        Note: You may send the activation link to the partners with pending verification status only.

Resending activation link

If any partner does not receive the activation link, the administrator can resend the activation link to the customer.
To resend an activation link, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Click the Partners menu.
    The Partners list appears.
  3. Select a partner.
    An action list titled Please Select is added.
  4. From the action drop-down list, select Resend Activation Link and then click Submit.
    A confirmation message appears.
    The activation link can also be sent from the partner details.
    Note: You may send the activation link to the partners with pending verification status only.
  5. Click OK.
    The resend activation link is sent successfully.
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