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A site is a virtual premise of an organization. In SEQRITE Managed Security Service Portal (SEQRITE MSSP), you can add a site to manage it and edit the site information based on your requirement.

You can see the status of the sites whether any of them are inactive or have expired, so you can take appropriate actions on time.

site details

This chapter includes the following sections.

  • Adding a Site
  • Logging in with 2FA
  • Viewing the Site details
  • Resending activation link
  • Managing devices
  • Retrying for failed sites
  • Editing the Site details

Adding a Site

To add a new site, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Click the Sites menu and then click the Add Site button.
  3. From the Product Type drop-down list, select HawkkEye product for a client.
  4. On the Customer Details tab, enter the Name of Customer and Customer Address of the organization, and select the Country, State, City, and Zip Code in the relevant fields.
    All asterisk fields are mandatory to select or fill.
  5. Select Customer Segment, Customer Industry/Vertical, Cloud Adoption, Cloud Type, User Sizing, Annual Revenue in USD, Annual IT Budget in USD, and Annual IT Security Budget in USD. Click Next.
  6. On the Point of Contact Details tab, enter the First Name, Last Name, Email Address of Contact Person, Job Role, Mobile Number, and Phone Number of the contact person. Select Enable Two-factor Authentication (2FA) if you want to add an extra layer of security. Click Next.
    The person whose contact details are provided in this section will be responsible to provide support on all issues.
  7. On the Add Product tab, select the License Type (Trial or Commercial), Product, and then click Next.
    You can add more products by clicking the Add Product link.
  8. On the Confirmation tab, select the Computer Policy and then click Next.
    This policy is applicable only to HawkkEye having SEQRITE EPS Cloud.
    Select a policy that you want to apply to your endpoints. If you do not select any policy, the default policy applies. (This step is applicable for MSP only.)
    A summary of the details that you entered appears. You can edit the information, if required. To edit the information, click Previous to go to the previous page or click the relevant tab and make the required change.
  9. Verify the information and then click Confirm to submit the information.

Logging in with 2FA

If you have enable 2FA, in addition to your regular username and password, you would also need a code generated by the Google Authenticator app on the registered mobile number.

  1. Log in to the SEQRITE MSSP or HawkkEye portal using your regular username (email) and password.
  2. You see the Two-factor Authentication screen prompting you to install Google Authenticator app from Google Play Store or Apple Store.

    2FA details

  3. After you install the Google Authenticator app on your registered mobile phone, you can proceed with either of the following options:

    • Scan the QR code displayed on the Two-Factor Authentication dialog. A 6-digit code will be generated and displayed on the mobile device.
    • Enter the secret setup key (displayed on the Two-Factor Authentication dialog). A 6-digit code is generated on the Google Authenticator app on your mobile phone.
  4. On the Two-Factor Authentication dialog, select the Important Note check box. SEQRITE MSSP or HawkkEye access will be blocked without Google Authenticator (2FA) registration.
    Click link ‘More Information’ to know more.
  5. Click Continue. The Two- Factor Authentication dialog is displayed.

    secret code

  6. Enter the 6-digit code received on your mobile as explained in the preceding step and click Verify.

    ​ You are automatically logged on to the SEQRITE MSSP or HawkkEye dashboard.


  • The secret verification code will be sent each time to the user’s registered mobile phone after 2FA is enabled for that user. If for some reason you enter the secret verification code incorrectly more than twice, the user account will be locked and user need to contact the administrator to get the 2FA reset.
  • If you change your mobile or re-install the Google Authenticator on your mobile phone, you must request your Super Admin to reset the 2FA for your user account. You can log in again after you register for Google Authenticator and obtain your verification code.
  • 2FA is enabled for Super Admin role for all new tenants by default. When Super Admin creates any user, 2FA will be enabled by default for that user. Users will be notified by an email when Super admin enables/disables/reset 2FA for any user.
  • The Super Administrator can enable, disable or reset 2 Factor Authentication (2FA) for other users, as required.
  • The process requires the end user to install a simple Google Authenticator app only the first time the user logs in to the portal after 2FA is activated for the user.

Viewing the Site details

To view a site information, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Click the Sites menu.
    The Sites list appears.
    You can filter the sites based on status and products.
    Status of the sites may be Trial, Commercial, Active, Inactive, Failed, or Expired.
    MSSP Status Filter

    Products may be SEQRITE Endpoint Security, SEQRITE mSuite, HawkkScan, CMS, HawkkProtect, DLP, HawkkHunt, and Workspace.

    product type

    You can view the details of a site and take actions as per requirement.

  3. To view the site details, click on the site.
    The site details page appears.
  4. On the Sites details page, you can do the following things.
    • Edit the site information: To edit the site information, click the Edit button on the upper right-hand.
    • Change policy: You can change the policy. (applicable to MSP only)
    • Resend Activation Link: To resend an activation link to the site, click the Resend Activation Link button and then click Submit.

Resending activation link

If a user does not receive the activation link, the administrator can resend the activation link to that user.

To resend an activation link, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Click the Sites menu.
    The Sites list appears.
  3. Select a site.
    An action list titled Please Select is added.
  4. From the action drop-down list, select Resend Activation Link and then click Submit.
    A confirmation message appears.
    The activation link can also be sent from the site details.
  5. Click OK.
    The resend activation link is sent successfully.

Managing sites

Note: This procedure is applicable only for MSP.

To manage sites, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Click the Sites menu.
    The Sites list appears.
  3. Under the Actions column, click the Manage icon.
    The site console opens in a new window.
  4. If you are accessing for the first time, select the license agreement and privacy policy. Click Yes, I Agree.

    You can navigate to SEQRITE products such as SEQRITE EPS Cloud, SEQRITE mSuite, HawkkProtect, HawkkScan through HawkkEye.

Retrying for failed sites

If any site is not placed on board successfully, you can retry the process.

To retry to place the site on board, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Click the Sites menu.
    The Sites list appears.
    Under the Status column, you can see the status whether a site has failed. If the site has failed, a new link for retrying appears.
  3. Click the retry link.
    The process for placing the site on board gets initiated.

Editing the Site details

To edit a site information, follow these steps.

  1. Log on to SEQRITE MSSP with your credentials.
  2. Click the Sites menu.
    The Site list appears, if you have added any sites.
  3. Under the Actions column, click the edit icon for the site that you want to edit. You can edit the Customer Details, Point of Contact Details, and Configuration.
    Editing the site information is similar to adding a new site.
  4. After making the required changes, click Confirm.
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