End-User Portal

• Overview
• Logging into the End-User Portal
  • Two-Factor Authentication (2FA)
• Working with Apps
  • How to access applications
• Actions Available for Apps
  • App Grouping
  • App Search
• Access Control

Overview

The End-User Portal provides a secure platform for accessing your enterprise applications. It displays applications that end users are authorized to access, along with public applications and websites commonly used by the organization. It adheres to Zero Trust Network Access (ZTNA) principles, ensuring that only authenticated users can access specific applications based on enforced policies.

Logging into the End-User Portal

End users can log into the end-user portal using the following identity providers:

• Local Seqrite Identity Provider
• Prominent external Identity Providers (AD/ADFS/Azure/Google)

Two-Factor Authentication (2FA)

Two-Factor Authentication (2FA) is supported for all SAML-based Identity Providers, including ADFS, Azure, and Google.
Features:

• OTP Delivery: One-Time Passwords (OTPs) will be sent to both your mobile phone and email.
• Resend OTP: You can request a new OTP after a 20-second delay.
• Invalid Attempts: You have up to 5 attempts to enter the correct OTP.
• Account Lockout: After 5 unsuccessful attempts, your account will be locked for 10 minutes.

Ensure you have access to both your mobile device and email to complete the authentication process. For assistance, please contact support.

Working with Applications

How to access applications

The end-user portal features various application tiles, each marked by a unique icon representing its type. Users can click on an application tile or the small arrow situated in the upper right corner of the application tile to launch the corresponding application.

App Icon	Type of App	How to access
	Agent Based Apps	To access the agent-based apps, you need to install the ZTNA Agent and make sure the agent is running and enabled. HTTP/HTTPS To connect with HTTP and HTTPS applications that require an agent, click the toggle button located below the app name; upon successful activation, the status will indicate Connected. Finally, access the desired application by clicking on either the app tile or the small arrow situated in the upper right corner of the tile. Other Protocols To establish connections with SSH, RDP, VNC, Telnet, FTP, SFTP, SMB, and SCP applications, you should first click the toggle button positioned below the app name. Upon successful activation, the status will indicate “Connected”. Subsequently, upon clicking the app tile or the small arrow located in the upper right corner of the app tile, a modal popup will appear. In this popup, you can easily copy the domain name and port provided and use those in the native tools to establish connections with respective applications. Utilize the ‘Open With’ option to access applicable native tool URLs for SSH, FTP, RDP, and SMB protocols. Links to specific native tools include: RDP: Remote Desktop Connection (MSTSC) SSH: PuTTY, MobaXterm SMB: File Explorer FTP: FileZilla, WinSCP Tip:☛ There is a provision to specify the installation path if the selected native tool is not installed or if its installation directory is not default.
	Network Apps	To establish connections with network applications, first you need to click the toggle button named ‘Connect to Network Apps’ positioned upper right corner of the page. After successful activation, click either the app tile or the small arrow located in the right upper corenr of the app tile.
	Web Apps or other public websites.	To establish connections with web applications or other public websites, either click the app tile or the small arrow located in the right upper corenr of the app tile.
	SaaS Apps	Users must authenticate themselves before accessing the SaaS applications.

Note ☛
The presence of a red icon next to the agent-based or network application name in the app tile, as highlighted in the following image, signifies that the application is currently disconnected. This could be due to difficulties in connecting with a Seqrite Universal Agent or a network issue.

Actions Available with Applications

You have the ability to perform the following actions on applications:

App Grouping

Capabilities Offered by App Grouping:

1. Folder Management:
   • Create, order, edit, delete, collapse, and expand app folders.
2. Flexible App Organization:
   • Each folder supports multiple applications, enabling easy grouping for quick access.
3. Folder Customization:
   • Organize applications with up to 10 folders per user.
   • Edit, reorder, and customize folders as needed.
4. Folder Clean-up:
   • Delete empty folders as necessary.
   • Folders containing applications are protected to prevent data loss.

App Search

• This feature allows you to quickly locate specific applications within your organized folders.

Access Control

Users are restricted to accessing agent-based applications only from endpoints where the ZTNA agent is installed.