The App Connector is a Docker container that runs on any Linux/Windows/Mac computer with Docker installed, making it infrastructure agnostic. This also allows it to be hosted on any cloud provider or on-premises. It establishes a single, reliable reverse tunnel connection to the HawkkProtect site, which is hosted on a cloud platform.
Only outbound Internet access is needed for App Connector. From a security viewpoint, inbound Internet connectivity to an app connector host is not necessary or recommended. You can restrict outbound ports to port 443 as required.
Ensure that the app connector has permission and routing rules to access private applications/services as well as the on-premise AD server (if any). The App Connector host computer will resolve and redirect applications configured on the Application Catalog page.
A user can access private organizational applications using the app connector deployed in the organizational network. App connectors allow the user to safely access private organizational applications without the use of VPN.
On this page, all the app connectors that connect HawkkProtect to your application servers are listed. The following details are displayed on this page.
| Column Name | Description |
|---|---|
| Name | App Connector name. |
| Status | Whether the App Connector is connected or disconnected. |
| Device Name | The host name of the device where the App Connector is installed. |
| App Connector Group | The group name to which the App Connector belongs. |
| Version | The Version of the App Connector. |
| Last Sync | The date on which the App Connector was last synced on. |
Click the Name column to sort the available app connectors in alphabetical order.
When you click on any app connector, the following information is displayed in the right pane.
| Field Name | Description |
|---|---|
| Name | App connector name. |
| Description | App connector description, if any. |
| Status | Whether the App Connector is connected or disconnected. |
| Device Name | The host name of the device on which the App Connector is installed. |
| App Connector Group | The group name to which the App Connector belongs. |
| Version | The version of the App Connector. |
| Last Sync | The date on which the App Connector was last synced on. |
| Registration Timestamp | Timestamp of App Connector registration with ACS (Agent Communication Service). |
Actions available with app connectors
When you hover over each app connector name, the following options are displayed on extreme right.
| Action Icon | Action Label | Description |
|---|---|---|
 |
Edit | To edit details of the App Connector. |
 |
Uninstall | To uninstall the App Connector. |
|
View details | To view details of the App Connector in the right pane. |
You can sort App connectors alphabetically by clicking the sorting symbol next to the Name column. Quick filters are also available with filtering options like All, Unassigned, Connected, and Not Connected.
App Connector Upgrade
There are two ways to be notified about an app connector upgrade, through the Visibility Page upgrade toast message or via email.
When a new App Connector version is available, a toast message will appear on the Visibility Page. To upgrade, click Upgrade, read the instructions, and confirm by clicking Upgrade again. This single click action upgrades all App Connectors across endpoints.
You can see the status of the upgrade triggered through Action Logs which typically progresses through the following stages.
- Initiated
- Sent
- Successful
Uninstalling App Connector
To uninstall an App Connector, follow these steps:
- Navigate to the App Connectors section in the left navigation menu and then click on the App Connectors tab.
- Find the specific App Connector you want to uninstall and hover over it. You will see an option labeled Uninstall.
- Click Uninstall. This action will remove the selected App Connector, including any associated files, the Docker image, and system tray entries.