Email Settings - Product Documentation

This feature allows you to customize the protection rules for receiving emails from various sources. You can set rules for blocking spam, phishing, and virus infected emails.

To configure Email Settings, follow these steps:

Log on to the Seqrite Endpoint Security Web console.
Go to Settings > Client Settings > Email Settings.
Select the options that you want to enable.
The Email Setting options include: Email Protection, Trusted Email Clients Protection, Spam Protection, Spam Protection Level, white list, and black list.
To save your settings, click Save Policy.

Email Protection

With this feature, you can apply the protection rules to all incoming emails. These rules include blocking infected attachments (malware, spam, and viruses) in the emails.

This feature is turned on by default which provides the optimal protection to the mailbox from malicious emails. We recommend that you always keep Email Protection turned on to ensure email protection. Once the feature is enabled, all incoming emails will be scanned before they are sent to Inbox.

To configure Email Protection, follow these steps:

Log on to the Seqrite Endpoint Security Web console.
Go to Settings > Client Settings > Email Settings.The Enable Email Protection check box is selected by default.
The Block attachments with multiple extensions check box is selected by default. This option helps you block attachment in emails with multiple extensions. Worms commonly use multiple extensions which you can block using this feature.
The Block emails crafted to exploit vulnerability check box is selected by default. This option helps you block emails whose sole purpose is to exploit vulnerabilities of mail clients. Emails such as MIME, IFRAME contain vulnerability.
The Enable attachment control option helps you block email attachments with specific extensions or all extensions. If you select this option, the following options are enabled:
- Block all attachments: Helps you block all types of attachments in emails.
- Block user specified attachments: Helps you block email attachments with certain extensions. If you select this option, the Configure button is activated. For further settings, click Configure and set the following options:
1. In the User specified extensions dialog, select the extensions so that the email attachments with such extensions are blocked.
2. If certain extensions are not in the list that you want to block, type such extensions in the Extension text box and then click Add to add them in the list.
3. Click OK to save changes.
Select the Enable Email scanning over SSL check box to enable incoming mail scanning for mail accounts configured over SSL. Ensure that you perform the procedure of Configuring Email Clients to import the certificate for the mail client that you are using. This feature is available only in the clients with Microsoft Windows operating system.

The Email Protection feature is available only in the clients with Microsoft Windows and Mac operating systems.

Configuring Email Clients

For MS Outlook mail client, Seqrite Email Scanner certificate is imported automatically. No action required.

For your reference, procedure to import Seqrite Email Scanner certificate for Mozilla Thunderbird mail client is quoted here,

Launch Thunderbird mail client.
Select Options menu > Advanced > Certificates tab.
Click View Certificates.
In Certificate Manager dialog, select Authorities tab, click Import.
Select Seqrite Email Scanner CA.der certificate from ‘installation directory’\Seqrite\Seqrite.
Click the Trust this CA to identify websites check box and click Ok.
In Certificate Manager dialog, click Ok.
In Options dialog, click Ok.
Similarly, for other mail clients, to import Seqrite Email Scanner certificate, refer their technical documentation.

Trusted Email Clients Protection

Since email happens to be the most widely used medium of communication, it is used as a convenient mode to deliver malware and other threats. Virus authors always look for new methods to automatically execute their viral codes using the vulnerabilities of popular email clients. Worms also use their own SMTP engine routine to spread their infection.

Trusted Email Clients Protection is an advanced option that authenticates email-sending application on the system before it sends the emails. This option prevents new worms from spreading further. It includes a default email client list that is allowed to send emails. Email clients in the default list includes Microsoft Outlook Express, Microsoft Outlook, Eudora, and Netscape Navigator.

Trusted Email Clients Protection supports most of the commonly used email clients such as; Microsoft Outlook Express, Microsoft Outlook, Eudora, and Netscape Navigator. If your email client is different from the ones mentioned, you can add such email clients in the trusted email client list.

Configuring Application Path

To configure Application Path, follow these steps:

Log on to the Seqrite Endpoint Security Web console.
Go to Settings > Client Settings > Email Settings.
Follow the steps for Enable Email Protection.
Select Enable Trusted Email Client Protection.
In the Application Path text box, type the path and name of the application (including .exe extension) and then click Add.
You can delete the added Application Path with Delete button.

The Trusted Email Clients Protection feature is available only in the clients with Windows operating systems.

Spam Protection

This feature allows you to differentiate genuine emails and filter out unwanted email such as; spam, phishing, and adult emails. We recommend you to always keep Spam Protection enabled. If you enable Spam Protection, the Spam Protection Level, White list, and Black list options are also activated.
Note
The Spam Protection feature is not supported on Apple’s M1 chip.

Configuring Spam Protection

To configure Spam Protection, follow these steps:

Log on to the Seqrite Endpoint Security Web console.
Go to Settings > Client Settings > Email Settings.
Follow the steps for Enable Email Protection.
Select Enable Spam Protection.
Under Spam protection level, set the protection level from the following:
- Soft: Applies soft filtering spam protection policy.
- Moderate: Ensures optimum filtering.
  It is recommended to have moderate filtering enabled. However, this is selected by default.
- Strict: Enforces strict filtering criteria. However, it is not ideal as it may even block genuine emails. Select strict filtering only if you receive too many junk emails.
Select Enable white list to implement protection rules for whitelisted emails.
Select Enable email black list to implement the protection rules for blacklisted emails.
To save your settings, click Save Policy.

Setting spam protection rule for Whitelist

Whitelist is the list of trusted email addresses. The content from the whitelisted email IDs is allowed to skip the spam protection filtering policy and is not tagged as SPAM.

This is helpful if you find that some genuine email IDs are detected as SPAM or if you have blacklisted a domain but want to receive emails from certain email addresses from that domain.

To add email addresses in the whitelist, follow these steps:

Log on to the Seqrite Endpoint Security Web console.
Go to Settings > Client Settings > Email Settings.
Select the Enable White List check box.Check whether Spam Protection is enabled.
If Spam Protection is enabled only then the whitelist option is activated.
In the Email ID text box, type an email address or a domain and then click Add.
You can import email addresses or domains from text file using the Import button.

An email address should be in the format: abc@abc.com.

A domain name should be in the format: *@mytest.com.

The same email ID cannot be entered in both blacklist and whitelist.

Setting spam protection rule for Blacklist

Blacklist is the list of email addresses from which all emails are filtered irrespective of their content. All the emails from the addresses listed here are tagged as "[SPAM] -".

This feature is useful particularly if your server uses an open mail relay, which is used to send and receive emails from unknown senders. This mailer system can be misused by spammers. With blacklist, you can filter incoming emails that you do not want or are from unknown senders both by email IDs and domains.

To add email addresses in the blacklist, follow these steps:

Log on to the Seqrite Endpoint Security Web console.
Go to Settings > Client Settings > Email Settings.
Select the Enable black List check box.Check whether Spam Protection is enabled. If Spam Protection is enabled only then the blacklist option is activated.
In the Email ID text box, type an email address or a domain and then click Add.
You can import email addresses or domains from text file using the Import button.