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This feature helps you change the EPS Server for upgrading your EPS to new version. This helps in redirecting the existing clients to new EPS Server and thereby using the new EPS server for communication.

You can select the clients or configure all of the clients to be redirected to the new server. This feature is particularly useful in cases of large networks where the clients are connected through low bandwidth lines.

You can use this feature to move the clients in groups selectively to the new server so that re-direction is gradual and at your convenience.

In case of software version upgrade, the previous version EPS Client will get uninstalled and new version of EPS Client will get installed.

Redirection is applicable from Master to Master server or from Secondary to Secondary Server with same or higher EPS Version.

If EPS version earlier than 7.6 is installed on the Mac client with OS earlier than 10.9, redirection is not applicable. To redirect, upgrade the Mac OS. The redirection feature is applicable only for the clients with Mac OS X 10.9 and above.

The following table explains the supported redirection cases,

EPS Server of earlier version EPS Server of higher version
Installed on local/private IP Installed on local/private IP
Installed on local/private IP Installed on local/private Domain
Installed on local IP (natted with public) Installed on local IP (natted with public)
Installed on public IP Installed on public IP
Installed on public IP Installed on FQDN(Fully qualified Domain Name)
  • When the redirection process is in progress, the previously installed EPS should not be uninstalled. If you uninstall the previous EPS before the redirection process command is delivered to all the clients, then the clients who fail to receive the command will neither communicate with previous EPS nor with the new EPS.
  • Redirection is not applicable for the clients installed on Linux operating system.
  • Group Revival: To maintain the earlier client group-policy structure after client redirection, administrator can export the older client group-policy structure from Manage Groups and import it in new EPS server. After redirection, the old client will be placed in the same group as earlier on new EPS server.If group with same name is present on redirected server then newly imported group is renamed with suffix “_1”.
  • Group revival is applicable for MAC and Windows clients only.

To configure Redirection, follow these steps:

  1. Log on to the Seqrite Endpoint Security Web console.
  2. Go to Admin Settings > Server > Redirection.
  3. In the Server Name/IP text box, type the sever name or IP address.
  4. In the Port text box, type the Port number.
  5. Do the following:

    1. Select the Select this check box to add a public IP address/Hostname check box.
    2. Only In case of remote clients, in the Server Name/IP text box, type the sever name or public/natted IP address of new EPS server.If EPS is installed through public mode then the above two fields do not appear.
  6. Select one option from Redirection Type list:

    • Redirect all clients: To select all the clients which are to be redirected.
    • Redirect and Auto-Reboot all clients: To redirect all the clients and auto-reboot them during upgrade process. Enabling this option would prompt user with 15 minutes countdown reboot prompt, and a forceful reboot will occur after 15 minutes. After the client reboot, the new version of Client will be installed (silently) and complete the redirection process.
    • Redirect selected clients: If you select this option, you can select specific clients for redirection process. On selecting this option, the Select Clients link is displayed. Click Select clients. In the Select Clients dialog box, select the clients that you want to redirect and click OK. Use the search box on the upper right side to search for endpoints by name or IP address.
  7. To apply your settings, click Apply.

Client system will not reboot automatically if the redirection process is carried out for same EPS version even if the Redirect and Auto-Reboot all clients option has been configured.

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