Notifications

This feature helps you set rules for sending notifications for various events such as when virus is detected, virus is active in memory, virus outbreak or ransomware detected on endpoints.

Notifications are sent against intrusion detection, if an unauthorized device or application is accessed or virus definitions get outdated. This also includes alerts for failure of synchronization with Active Directory, or any license related information etc. Notifications keep you informed about the incidents occurring across the network so that appropriate action can be taken to avoid any mishap.

Notification includes the following:

• Email & SMS Notification for various incidents.
• Configure Email & SMS for Event Notification for creating a list of Email IDs and Mobile Numbers for sending SMS.
• You need to configure the mobile numbers without country code.

Email & SMS Notification

To configure Email & SMS Notification, follow these steps:

1. Log on to the Seqrite Endpoint Security Web console.
2. Go to Admin Settings > Server > Notification.
3. To activate notifications to be sent, select the Select Event for which notification should be sent option under Email & SMS Notification.All other options under Notifications to be sent are activated.
4. Under Virus Infection and Virus Outbreak, select the mediums through which you want to get the notification for the following incidents:
   • Virus detected on endpoint
   • Virus active on endpoint
   • Virus outbreak in network
   • Ransomware detected on endpoints
     You can get notifications either through Email or SMS or both. However, for Virus detected on endpoints, you can get the notification only through email.
     If you select the option Virus outbreak in network, you can further customize the settings on when you want the notifications. This alerts you on virus outbreaks.
     To customize Virus outbreak in network, follow these steps:
   • Next to Virus outbreak in network, click Customize.
   • The Virus Outbreak details screen appears.
   • Under Total number of virus incidents exceeds, set number of incidents and the number of systems on which the virus outbreak happens.
   • Under And in the time span of, set time about how often the notification will be triggered.
   • To save your setting, click Save.
5. Under IDS/IPS, select the events for which you want to get notifications:
   • Intrusion detected on endpoint
   • Port Scanning incident detected on endpoint
   • DDOS Attack detected on endpoint

Note: The notification for Intrusion Prevention can be sent through emails only.

6. Under Advanced Device Control, select the events for which you want to get notifications:
   • Attempt to breach the Device Control policy

Note: The notification for Device Control event can be sent through email only.

7. Under Application Control, select the events for which you want to get notifications:
   • Attempt to access unauthorized application

Note: The notification for Application Control event can be sent through email only.

8. Under Update, select the medium through which you want to get the notification for the following incidents:
   • Service pack is available
   • Endpoints are not updated with the latest virus definitions
   • Virus definitions of Update Manager are outdated
   • Virus definitions of Update Manager are updated

Note: The notification for Endpoints are not updated event can be sent through email only.

9. Under Install through Active Directory, select the medium through which you want to get the notification for the following incidents:
   • Synchronization with Active Directory failed
10. Under Disconnected Endpoints, select the events for which you want to get notification:
    • Endpoint disconnected from the network due to infection
    • Endpoint disconnected from the network due to DDOS Attack
    • Endpoint disconnected from the network due to Port Scan

Note: The notification for all incidents can be sent through email only.

11. Under License related, select the medium through which you want to get notification for any of the following incidents:
    • License expired
    • License is about to expire
    • License limit exceeds
12. Under Data Loss Prevention, enable notification for event:
    • Attempt to breach Data Loss Prevention policy
13. Under Asset Management, enable notification for event
    • Hardware changes made in the Endpoint
14. Under Client Deployment, enable notification for event
    • Endpoint installation successful
    • Endpoint uninstallation successful
    • Unprotected Endpoints
15. To save your setting, click Apply.

Configuring Email & SMS for Event Notification

To configure Email & SMS Event Notification, follow these steps:

1. Log on to the Seqrite Endpoint Security Web console.
2. Go to Admin Settings > Server > Notification.
3. In Configure Email & SMS for Event Notification, click Configure.The Email & SMS Notification prompt appears.
4. In the List of Email IDs, type an email address and then click Add.You can enter multiple email addresses.
5. In the List of Mobile Numbers, type a mobile number and then click Add.
6. To save the email addresses and mobile numbers, click Apply.
7. To save your setting, click Apply.

For receiving email notifications, you will need to configure SMTP settings first.

• Currently notification through SMS facility is available only for the users based in India and UAE.
• For some events, SMS Notification may not be applicable.
• Mobile numbers listed in the National Do Not Call Registry (DND) list may or may not be able to receive notification depending on the Indian government’s current telephone regulatory policies.

Buy Now

This feature helps you buy Seqrite Endpoint Security SMS bundle for sending notification.

The Number of SMS left section displays the number of SMS notifications that can be sent. As you send the notifications, this limit is consumed. To continue sending notification, you need to have SMS limit that you can increase by buying the SMS bundle.

You can buy the SMS bundle in any of the following ways:

• By clicking the Buy Now link: This link will redirect you to the portal of Seqrite Endpoint Security SMS bundle for notification where you can buy SMS bundle.
• By visiting the online portal directly: You can also visit the online portal directly to buy the SMS bundle. The URL for SMS bundle is http://www.seqrite.com/psms.

On the shopping portal, follow the instructions about how to buy the SMS bundle.

As soon as you buy the SMS bundle, the limit in the Number of SMS left option gets updated with due limit. If you find that the limit has not been reflected, you can update it by clicking the Update License Information button.

You can refresh the SMS bundle limit by updating the license information in the following way:

1. Log on to the Seqrite Endpoint Security Web console.
2. Go to Home > View License link.
3. On the License Manager, click the Status button.
4. On the License Status screen, click the Update License Information button.

Your license is refreshed to display the updated balance.